Travel Consultant (Sabre Expert)

Liveware; Makati; On-site; PHP 335,000 - 614,000; Full time

Benefits offered by this job

HMO coverage (first month)

Paid time off

Monthly allowances

Hands-on support from local/in t teams

Job summary

Liveware in Makati, Philippines, seeks a Travel Consultant (Sabre Expert) to join our team. Quote and book complex itineraries, including multi-city and international routes, and manage changes while ensuring policies are followed and customer service remains excellent.

Ideal candidates have 2+ years in travel, Sabre GDS experience, and strong English communication. We offer a fast recruitment process, career growth, and comprehensive benefits including HMO and paid time off.

Qualifications

• 2+ years in travel industry with destination knowledge.
• Excellent written and verbal English communication.
• Customer-service oriented with strong interpersonal skills.
• Highly organized with attention to detail and meeting deadlines.

Responsibilities

• Quote and book complex itineraries (multi-city).
• Book domestic and international flights and accommodations.
• Use Sabre GDS to handle airfares, changes, refunds, cancellations.
• Adhere to travel policies and CRM for client profiles.
• Operate multiple booking platforms for accommodations, activities, transfers.
• Manage amendments, cancellations, and refunds promptly.

Skills

Travel industry experience

English communication

Customer service mindset

Highly organized

Client relationship building

Education

Bachelor's degree preferred

Tools

Sabre GDS

PowerSuite

CRM systems

Job description

About the job Travel Consultant (Sabre Expert)

As we continue to expand, Liveware ensures high-quality service and success for both our clients and our team. Specializing in multiple industries, we are one of the leading outsourcing companies in the Philippines.

Be part of our journey. Be part of our success!

We are looking for a motivated and dynamic Travel Consultant to work with our growing team in our beautiful office in Makati.

Responsibilities:

• Quote and book Round the World itineraries, including complex multi-city itineraries
• Book domestic and international flights and accommodation for travelers based in Australia
• Use Sabre GDS to book complex airfares and process schedule changes, exchanges, refunds, and cancellations
• Adhere to retail and corporate travel policies
• Use multiple booking platforms to book accommodation, activities and transfers
• Manage all travel amendments, cancellations and refunds
• Action hotel chargebacks and car chargebacks (Avis Wizard, Hertz Gold Memberships)
• Manage travel amendments, cancellations, and refunds
• Resolve problem bookings promptly
• Manage client profiles and interactions using CRM systems

Requirements:

• Bachelor's degree preferred
• 2+ years of experience in the travel industry with exceptional destination knowledge
• Sabre GDS experience is essential
• PowerSuite experience is a plus
• Retail travel sales experience would be ideal
• Hungry to close the sale and build clientele
• Experience in an inbound call center preferred
• Experience with a CRM
• Excellent written and verbal communication skills in English
• Customer-service oriented with strong interpersonal skills
• Highly organized with a keen attention to detail and the ability to juggle competing deadlines

What we offer:

• Fast recruitment process
• Opportunities for career growth and development
• Comprehensive HMO coverage within the first month of employment
• Paid time off
• Monthly allowances
• Hands-on support from local and international teams
• Collaborative work environment and positive work culture