Travel Booking Support Specialist

Caldwell Communications Consultancy Philippines; Quezon City; On-site; PHP 279,000 - 469,000; Full time

Benefits offered by this job

Competitive compensation

Exposure to travel accounts

Supportive team culture

Job summary

A customer service consultancy is seeking Travel Customer Service Representatives to assist clients with travel inquiries, bookings, and modifications. The ideal candidate should have a High School diploma, excellent English communication skills, and a customer-focused attitude. This full-time position is based in Quezon City, offering competitive compensation and an opportunity to develop skills in the travel industry. No prior experience required, with paid training provided.

Qualifications

• High School graduate minimum, college preferred.
• Excellent English communication is essential.
• Customer-focused with strong problem-solving skills.

Responsibilities

• Handle travel-related inquiries via phone, email, or chat.
• Assist clients with bookings, modifications, or cancellations.
• Provide accurate information on travel options and promotions.
• Record all interactions and maintain accurate documentation.
• Meet service quality and customer satisfaction goals.

Skills

Excellent English communication

Attention to detail

Customer-focused

Problem-solving skills

Basic computer knowledge

Multitasking ability

Education

High School or Senior High School graduate

Job description

A customer service consultancy is seeking Travel Customer Service Representatives to assist clients with travel inquiries, bookings, and modifications. The ideal candidate should have a High School diploma, excellent English communication skills, and a customer-focused attitude. This full-time position is based in Quezon City, offering competitive compensation and an opportunity to develop skills in the travel industry. No prior experience required, with paid training provided.