Travel Concierge & Customer Experience Specialist

Recruitify_HR; Muntinlupa; On-site; PHP 355,000 - 426,000; Full time

Benefits offered by this job

Equity Incentive Plan

Performance Bonus

Incentives

HMO

Annual Company Trip

Free Meals

Sleeping Quarters

Job summary

Recruitify_HR is hiring a Customer Service Representative / Travel Associate on-site in Muntinlupa to support clients throughout their travel journey.

You will assist with flights, accommodations, and excursions, handle inquiries, and maintain accurate records of interactions. A bachelor’s degree and 3–5 years' relevant experience are preferred, with strong communication skills and proficiency in booking tools. This is a full-time role offering health benefits and opportunities for career growth.

Qualifications

• Bachelor’s degree in a relevant field preferred.
• 3–5 years of experience in customer service or travel industry.
• Strong communication and interpersonal skills.
• Proficiency in using booking software and travel management tools.
• Detail-oriented and able to multitask effectively.
• Strong problem-solving skills and a customer-centric attitude.

Responsibilities

• Provide exceptional customer service to clients throughout their travel experience.
• Assist customers with booking travel arrangements, including flights, accommodations, and excursions.
• Resolve customer inquiries and complaints in a timely and effective manner.
• Communicate with clients regarding travel itineraries and updates.
• Maintain accurate records of customer interactions and transactions.

Skills

Strong communication

Interpersonal skills

Booking software

Travel management tools

Education

Bachelor’s degree

Tools

Booking software

Travel management tools

Job description

Recruitify_HR is hiring a Customer Service Representative / Travel Associate on-site in Muntinlupa to support clients throughout their travel journey.

You will assist with flights, accommodations, and excursions, handle inquiries, and maintain accurate records of interactions. A bachelor’s degree and 3–5 years' relevant experience are preferred, with strong communication skills and proficiency in booking tools. This is a full-time role offering health benefits and opportunities for career growth.