Travel Concierge & Customer Service Pro

Recruitify_HR; Davao del Sur; On-site; PHP 355,446 - 425,754; Full time

Benefits offered by this job

Performance Bonus

Health Insurance

Annual Company Trip

Free Meals

Sleeping Quarters

Job summary

A recruitment firm in the Philippines is looking for a Customer Service Representative / Travel Associate to assist clients with travel arrangements including flights, hotels, and rental cars. The ideal candidate will have 3-5 years of experience in customer service, strong communication skills, and proficiency in travel booking software. This role offers a salary of up to 35K and includes benefits such as a performance bonus, health insurance, and annual company trips.

Qualifications

• 3-5 years of experience in customer service or travel industry.
• Ability to assist with travel arrangements including flights and hotels.
• Empathy when dealing with customer inquiries and complaints.

Responsibilities

• Assist customers in planning and booking travel arrangements.
• Provide excellent customer service through effective communication and problem-solving.
• Handle customer inquiries, complaints, and issues with professionalism.

Skills

Strong communication skills

Interpersonal skills

Detail-oriented

Ability to handle multiple tasks

Education

Diploma in Hospitality, Travel Management, or a related field

Tools

Travel booking software

Job description

A recruitment firm in the Philippines is looking for a Customer Service Representative / Travel Associate to assist clients with travel arrangements including flights, hotels, and rental cars. The ideal candidate will have 3-5 years of experience in customer service, strong communication skills, and proficiency in travel booking software. This role offers a salary of up to 35K and includes benefits such as a performance bonus, health insurance, and annual company trips.