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Job summary
A travel service provider in Makati is seeking a customer service representative to manage reservations and assist with travel planning. The ideal candidate will have a background in hospitality, strong communication skills, and proficiency in reservation software. Responsibilities include handling inquiries via phone and online, booking accommodations, and providing customer support. Competitive salary and a vibrant work environment offered.
Qualifications
Previous experience in a hospitality or customer service role is preferred.
Strong communication and interpersonal skills.
Knowledge of travel planning and sales techniques.
Responsibilities
Handle incoming reservation inquiries via phone, email, or online chat.
Assist customers in booking hotel accommodations and travel arrangements.
Provide information on hotel amenities, room availability, and local attractions.
Skills
Strong communication and interpersonal skills
Knowledge of travel planning and sales techniques
Ability to work in a fast-paced environment
Proficiency in using reservation software
Previous experience in hospitality or customer service
Tools
Sabre
Via
Job description
A travel service provider in Makati is seeking a customer service representative to manage reservations and assist with travel planning. The ideal candidate will have a background in hospitality, strong communication skills, and proficiency in reservation software. Responsibilities include handling inquiries via phone and online, booking accommodations, and providing customer support. Competitive salary and a vibrant work environment offered.