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Job summary
A leading travel agency in Metro Manila seeks a Customer Service Representative to assist customers with travel arrangements including flights and hotels. Ideal candidates will have 3-5 years experience in the travel industry, a Diploma in Travel and Tourism, and strong communication skills. This role requires attention to detail and the ability to work in a fast-paced environment. Flexible scheduling is required, including evenings and weekends.
Qualifications
3-5 years of experience in a customer service role within the travel industry.
Detail-oriented with excellent problem-solving abilities.
Ability to work in a fast-paced environment and handle multiple tasks.
Responsibilities
Assist customers in planning and booking travel arrangements.
Provide exceptional customer service by resolving inquiries.
Stay updated on industry trends and regulations.
Skills
Strong communication
Interpersonal skills
Problem-solving abilities
Education
Diploma in Travel and Tourism
Job description
A leading travel agency in Metro Manila seeks a Customer Service Representative to assist customers with travel arrangements including flights and hotels. Ideal candidates will have 3-5 years experience in the travel industry, a Diploma in Travel and Tourism, and strong communication skills. This role requires attention to detail and the ability to work in a fast-paced environment. Flexible scheduling is required, including evenings and weekends.