Senior Travel Concierge & Customer Service

Recruitify_HR; Mandaluyong; On-site; PHP 502,000 - 837,000; Full time

Benefits offered by this job

Equity Incentive Plan

Performance Bonus

HMO

Annual Company Trip

Free Meals

Job summary

A leading recruitment firm is seeking a Travel Consultant with 5-8 years of experience in customer service or the travel industry. Responsibilities include providing exceptional customer service for travel arrangements, assisting clients with inquiries, and resolving booking issues. Ideal candidates should hold a Bachelor’s degree in Hospitality or Business Administration and possess strong communication skills. This full-time position is on-site in Mandaluyong, offering various perks including performance bonuses and health insurance.

Qualifications

• 5-8 years of experience in customer service or travel industry.
• Ability to handle multiple tasks and prioritize effectively.

Responsibilities

• Provide exceptional customer service to clients booking travel arrangements.
• Assist customers with inquiries regarding travel packages, pricing, and itinerary changes.
• Resolve issues related to bookings, cancellations, and refunds in a timely manner.

Skills

Strong communication and interpersonal skills

Proficient in travel booking software

Detail-oriented

Education

Bachelor’s degree in Hospitality, Business Administration, or a related field

Job description

A leading recruitment firm is seeking a Travel Consultant with 5-8 years of experience in customer service or the travel industry. Responsibilities include providing exceptional customer service for travel arrangements, assisting clients with inquiries, and resolving booking issues. Ideal candidates should hold a Bachelor’s degree in Hospitality or Business Administration and possess strong communication skills. This full-time position is on-site in Mandaluyong, offering various perks including performance bonuses and health insurance.