Travel Customer Support Specialist - Training & Shifts

Caldwell Communications Consultancy Philippines; Pasig; On-site; PHP 279,000 - 390,600; Full time

Benefits offered by this job

Competitive compensation and incentives

Exposure to travel accounts

Professional development opportunities

Job summary

A travel services provider in the Philippines seeks a Travel Customer Service Representative to manage travel-related inquiries. Responsibilities include assisting with bookings, cancellations, and providing accurate travel information. The ideal candidate must have excellent communication skills and a customer-focused approach. This position requires onsite availability in Metro Manila and offers competitive compensation and development opportunities within a supportive team culture.

Qualifications

• Excellent English communication and attention to detail.
• Customer-focused with problem-solving skills.
• Basic computer knowledge and multitasking ability.

Responsibilities

• Handle travel-related inquiries via phone, email, or chat.
• Assist clients with bookings, modifications, or cancellations.
• Provide accurate information on travel options and schedules.

Skills

Excellent English communication

Customer-focused

Problem-solving skills

Basic computer knowledge

Multitasking ability

Education

High School or Senior High School graduate (College preferred)

Job description

A travel services provider in the Philippines seeks a Travel Customer Service Representative to manage travel-related inquiries. Responsibilities include assisting with bookings, cancellations, and providing accurate travel information. The ideal candidate must have excellent communication skills and a customer-focused approach. This position requires onsite availability in Metro Manila and offers competitive compensation and development opportunities within a supportive team culture.