Travel Airline Support & Sales Specialist

StackPH; Quezon City; On-site; PHP 279,000 - 390,600; Full time

Job summary

A travel services company in Quezon City is seeking a Customer Service Representative to assist customers with travel bookings and airline services. You will provide outstanding customer service by addressing inquiries and resolving issues while utilizing Salesforce. Ideal candidates should have a High School Diploma and 0-2 years of experience in call centers. Strong organizational and problem-solving skills are essential. This role offers an opportunity to support a vibrant sales pipeline in a dynamic environment.

Qualifications

• Strong work ethic is essential for effective performance.
• Organizational skills are required for managing inquiries.
• Problem-solving abilities are necessary to resolve customer issues.

Responsibilities

• Assist customers with inquiries related to travel bookings.
• Address customer needs and resolve issues effectively.
• Identify opportunities and upsell travel services.

Skills

Proficiency in English

Customer Service

Call Centre experience

Education

High School Diploma or equivalent

Tools

Salesforce

Job description

A travel services company in Quezon City is seeking a Customer Service Representative to assist customers with travel bookings and airline services. You will provide outstanding customer service by addressing inquiries and resolving issues while utilizing Salesforce. Ideal candidates should have a High School Diploma and 0-2 years of experience in call centers. Strong organizational and problem-solving skills are essential. This role offers an opportunity to support a vibrant sales pipeline in a dynamic environment.