Travel Booking Assistant - Fixed Weekends Off - Paid Training

Orbit Teleservices Manila; Quezon City; Presencial; PHP 240.000 - 360.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Weekends off (Mon–Fri schedule)

Competitive base salary with bonuses

Paid training and onboarding

Career development pathways

Friendly, professional team

Descripción de la vacante

Orbit Teleservices Manila is hiring online assistants to support our Travel Account team. You will handle travel bookings, changes, and inquiries using popular GDS tools, communicating with customers via email, chat, or ticketing systems to ensure a smooth travel experience.

The role requires hands-on experience with GDS platforms, strong English communication, and meticulous attention to detail. This position is on-site with a fixed Monday–Friday schedule, offering paid training and clear

Formación

• At least 1 year hands-on experience with GDS tools (Amadeus, Sabre, Galileo).
• High School graduate (K-12), college level, or college graduate.
• Strong English communication skills (written and verbal).
• High attention to detail and good problem-solving skills.
• Must be willing to work onsite on a fixed weekday schedule.

Responsabilidades

• Manage travel bookings, rebookings, cancellations, and itinerary updates.
• Use GDS platforms (Amadeus, Sabre, Galileo) efficiently and accurately.
• Respond to customer inquiries via non-voice channels (chat, email, ticketing).
• Ensure documentation and booking details are updated correctly.
• Deliver high-quality service that meets both customer and company standards.

Conocimientos

GDS expertise

Strong English communication

Attention to detail

Problem-solving

Educación

High school diploma or college level/graduate

Herramientas

Amadeus

Sabre

Galileo

Descripción del empleo

Hiring Now: Online Assistants for Our Travel Account (Weekends Off)

Why You Should Apply

• Enjoy a Monday to Friday schedule - no weekend work
• Use your GDS expertise in a stable, supportive environment
• Get paid training and ongoing career growth opportunities
• Work with a professional team in a growing travel account
• Competitive salary and performance incentives offered

The Role

We are looking for experienced Online Assistants to support our Travel Account team. Your main role will be to assist customers with their travel needs - including bookings, changes, cancellations, and general inquiries - using popular GDS tools such as Amadeus, Sabre, or Galileo. You'll communicate with customers via email, chat, or ticketing systems, ensuring that their travel experience is smooth and stress-free.

Key Responsibilities

• Manage travel bookings, rebookings, cancellations, and itinerary updates
• Use GDS platforms (Amadeus, Sabre, Galileo) efficiently and accurately
• Respond to customer inquiries via non-voice channels (chat, email, ticketing)
• Ensure documentation and booking details are updated correctly
• Deliver high-quality service that meets both customer and company standards

Qualifications

• At least 1 year of hands-on experience with GDS tools (Amadeus, Sabre, Galileo, etc.)
• High School graduate (K-12), college level, or college graduate
• Strong English communication skills (written and verbal)
• High attention to detail and good problem-solving skills
• Must be willing to work onsite on a fixed weekday schedule

What We Offer

• Weekends off (Work schedule: Monday to Friday only)
• Competitive base salary + performance-based incentives
• Paid training and onboarding
• Clear career development pathways
• Friendly, professional, and supportive work environment