Csr - Travel Booking Assistant - Fixed Weekends Off

Orbit Teleservices Manila; Quezon City; Sur place; PHP 290 000 - 424 000; Plein temps

Avantages offerts par ce poste

Weekdays schedule

Performance incentives

Paid training

Career development

Friendly environment

Résumé du poste

Orbit Teleservices Manila is seeking experienced Online Assistants to support our Travel Account. You will handle bookings, changes, and inquiries using GDS tools such as Amadeus, Sabre, or Galileo, communicating with customers via email, chat, or ticketing to ensure a smooth travel experience.

The role emphasizes accuracy, high-quality service, and adherence to a Monday–Friday schedule with weekends off. Training is provided, with opportunities for ongoing career growth in a supportive team

Qualifications

• At least 1 year of hands-on experience with GDS tools (Amadeus, Sabre, Galileo, etc.)
• High School graduate (K-12), college level, or college graduate
• Strong English communication skills (written and verbal)
• High attention to detail and good problem-solving skills
• Must be willing to work onsite on a fixed weekday schedule

Responsabilités

• Manage travel bookings, rebookings, cancellations, and itinerary updates
• Use GDS platforms (Amadeus, Sabre, Galileo) efficiently and accurately
• Respond to customer inquiries via non-voice channels (chat, email, ticketing)
• Ensure documentation and booking details are updated correctly
• Deliver high-quality service that meets both customer and company standards

Connaissances

English communication

Attention to detail

Problem-solving

Onsite work

Formation

High School diploma or higher

Outils

Amadeus

Sabre

Galileo

Description du poste

Hiring Now: Online Assistants for Our Travel Account (Weekends Off)

Why You Should Apply

• Enjoy a Monday to Friday schedule - no weekend work
• Use your GDS expertise in a stable, supportive environment
• Get paid training and ongoing career growth opportunities
• Work with a professional team in a growing travel account
• Competitive salary and performance incentives offered

The Role

We are looking for experienced Online Assistants to support our Travel Account team. Your main role will be to assist customers with their travel needs - including bookings, changes, cancellations, and general inquiries - using popular GDS tools such as Amadeus, Sabre, or Galileo. You'll communicate with customers via email, chat, or ticketing systems, ensuring that their travel experience is smooth and stress-free.

Key Responsibilities

• Manage travel bookings, rebookings, cancellations, and itinerary updates
• Use GDS platforms (Amadeus, Sabre, Galileo) efficiently and accurately
• Respond to customer inquiries via non-voice channels (chat, email, ticketing)
• Ensure documentation and booking details are updated correctly
• Deliver high-quality service that meets both customer and company standards

Qualifications

• At least 1 year of hands-on experience with GDS tools (Amadeus, Sabre, Galileo, etc.)
• High School graduate (K-12), college level, or college graduate
• Strong English communication skills (written and verbal)
• High attention to detail and good problem-solving skills
• Must be willing to work onsite on a fixed weekday schedule

What We Offer

• Weekends off (Work schedule: Monday to Friday only)
• Competitive base salary + performance-based incentives
• Paid training and onboarding
• Clear career development pathways
• Friendly, professional, and supportive work environment