Travel Associate. Customer Service.

Recruitify_HR; Taguig; On-site; PHP 240,000 - 360,000; Full time

Job summary

Recruitify_HR is hiring a Travel Advisor to assist clients with planning flights, accommodations, and activities, ensuring exceptional service throughout the journey.

You will resolve travel-related issues, stay informed on regulations and trends, and efficiently manage bookings, cancellations, and changes in a fast-paced environment.

Qualifications

• Bachelor's degree preferred.
• 1–3 years of experience in travel or customer service.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Detail-oriented and organized.

Responsibilities

• Assist clients with travel planning including flights, accommodations, and activities.
• Provide exceptional customer service throughout the travel process.
• Resolve issues or complaints that arise during travel.
• Maintain up-to-date knowledge of travel regulations, destinations, and trends.
• Process bookings, cancellations, and modifications efficiently.

Skills

Strong communication

Interpersonal skills

Fast-paced environment

Detail-oriented

Education

Bachelor's degree in a relevant field

Job description

Description

• Assist clients with travel planning including flights, accommodations, and activities.
• Provide exceptional customer service throughout the travel process.
• Resolve any issues or complaints that arise during the client's travel.
• Maintain up-to-date knowledge of travel regulations, destinations, and trends.
• Process bookings, cancellations, and modifications efficiently.

• Assist clients with travel planning including flights, accommodations, and activities.
• Provide exceptional customer service throughout the travel process.
• Resolve any issues or complaints that arise during the client's travel.
• Maintain up-to-date knowledge of travel regulations, destinations, and trends.
• Process bookings, cancellations, and modifications efficiently.

Requirements

• Educational Qualifications: Bachelor's degree in a relevant field preferred.
• Experience Level: 1-3 years of experience in travel or customer service.
• Skills and Competencies: Strong communication and interpersonal skills.
• Skills and Competencies: Ability to work in a fast-paced environment.
• Qualities and Traits: Detail-oriented and organized.