Travel Associate. Customer Service.

Recruitify_HR; Quezon City; In loco; PHP 391.000 - 580.000; Tempo pieno

Descrizione del lavoro

Recruitify_HR in Metro Manila is seeking an experienced travel consultant to assist clients in planning and booking flights, accommodations and activities, ensuring a seamless experience from inquiry to post-travel follow-up.

The ideal candidate has 5–8 years of experience, a high school diploma, strong communication skills, and proficiency with travel booking software. You will thrive in a fast-paced environment managing multiple bookings with precision.

Competenze

• Educational qualifications: High School diploma or equivalent.
• Experience level: 5–8 years.
• Proficiency in travel booking software.
• Strong communication and interpersonal skills.
• Detail-oriented with excellent organizational skills.
• Ability to work in a fast-paced environment and manage multiple tasks effectively.

Mansioni

• Assist clients in planning and booking travel arrangements including flights, accommodations, and activities.
• Provide exceptional customer service by addressing inquiries and resolving issues promptly.
• Maintain knowledge of various travel destinations and pricing to offer informed recommendations.
• Handle necessary documentation and processes for visa applications and travel insurance.
• Ensure customer satisfaction by managing bookings and following up post-travel.

Conoscenze

Strong communication

Interpersonal skills

Formazione

High School diploma or equivalent

Strumenti

Travel booking software

Descrizione del lavoro

• Assist clients in planning and booking travel arrangements including flights, accommodations, and activities.
• Provide exceptional customer service by addressing inquiries and resolving issues promptly.
• Maintain knowledge of various travel destinations and pricing to offer informed recommendations.
• Handle necessary documentation and processes for visa applications and travel insurance.
• Ensure customer satisfaction by managing bookings and following up post-travel.

Description

• Assist clients in planning and booking travel arrangements including flights, accommodations, and activities.
• Provide exceptional customer service by addressing inquiries and resolving issues promptly.
• Maintain knowledge of various travel destinations and pricing to offer informed recommendations.
• Handle necessary documentation and processes for visa applications and travel insurance.
• Ensure customer satisfaction by managing bookings and following up post-travel.

Requirements

• Educational Qualifications: High School diploma or equivalent.
• Experience Level: 5–8 years.
• Skills and Competencies: Strong communication and interpersonal skills.
• Skills and Competencies: Proficiency in travel booking software.
• Qualities and Traits: Detail-oriented with excellent organizational skills.
• Responsibilities and Duties: Ability to work in a fast-paced environment and manage multiple tasks effectively.