Travel Advisor

Interzign Travel And Technology Pte. Ltd.; Santo Niño 1st; On-site; PHP 180,000 - 300,000; Full time

Job summary

Interzign Travel And Technology Pte. Ltd. seeks a Travel Advisor to join our Sales and Marketing team on a full-time basis.

You will provide personalized travel recommendations and turn holiday aspirations into reality, guiding B2C customers through their booking journey with excellent service. Responsibilities include building relationships, handling inquiries across channels, and meeting sales targets. A Diploma in Business, Commerce, Marketing or related discipline is required, and

Qualifications

• Minimum 1 year of experience in business development, sales, account management or related field within travel, technology or service industry.
• Proven track record of identifying and closing new business opportunities.
• Enjoy interacting with people and provide exceptional customer service.
• Interest in international destinations and knowledge of their history, geography, customs, and cultures.
• Ability to work independently and as part of a team.
• Proficiency in CRM systems and Microsoft Office applications.

Responsibilities

• Develop and maintain strong relationships with existing and prospective clients through regular communication.
• Respond promptly and professionally to customer enquiries across multiple channels (WhatsApp, phone, email).
• Recommend travel experiences tailored to each customer’s preferences and budget.
• Demonstrate drive to achieve sales targets and convert inquiries into bookings.
• Collaborate with colleagues to achieve team KPIs.

Skills

Customer service

Sales mindset

Communication skills

CRM systems

Team player

Interpersonal skills

Problem solving

Education

Diploma in Business, Commerce, Marketing or related discipline

Tools

CRM systems

Microsoft Office

Job description

We are seeking a passionate and customer-focused Travel Advisor to join our Sales and Marketing team on a full-time basis. This is an exciting opportunity for someone who enjoys creating memorable travel experiences and helping customers turn their holiday aspirations into reality. You will provide personalized travel recommendations, identify journeys that best suit each customer’s preferences and needs, and deliver exceptional service to our valued B2C customers throughout their booking journey.

Key responsibilities

Develop and maintain strong relationships with existing and prospective clients through regular communication.

Respond promptly and professionally to customer enquiries across multiple communication channels, including WhatsApp, phone calls, emails, and other relevant platforms.

Recommend suitable travel experiences tailored to each customer’s preferences, needs, and budget.

Demonstrate a strong drive to achieve sales targets and confidently convert customer enquiries into successful bookings.

Be a collaborative team player who works effectively with colleagues to achieve shared goals and exceed team KPIs.

About you

Minimum 1 year of experience in business development, sales, account management or a related field within the travel, technology or service industry

Proven track record of successfully identifying and closing new business opportunities

Enjoy interacting with people and possess an outgoing, friendly, and energetic personality, complemented by exceptional customer service skills.

Possess a strong interest in and sound knowledge of international destinations, including and not limited to their history, geography, local customs, and cultures.

Demonstrated ability to work independently and as part of a collaborative team

Proficiency in CRM systems and Microsoft Office applications

Willingness to work on weekend (rotating shift)

Diploma in Business, Commerce, Marketing or a related discipline

Familiarity with the travel and technology sectors is highly desirable