Transport Operations Dispatcher & Customer Accounts

DNS Shuttle Service, Inc.

Muntinlupa

On-site

PHP 268,000 - 446,000

Full time

14 days+

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Job summary

DNS Transport Group in Muntinlupa City is seeking a reliable Customer Account Officer / Dispatcher to join our transport operations team. You will coordinate with customers, drivers, and the operations team to manage daily trips and schedules, and you will monitor vehicle status and maintain essential records.

The role requires a degree in Business Administration and strong organizational skills, with proficiency in Excel.

Qualifications

Graduate of Business Administration or related course.
Experience in dispatching, fleet operations, logistics, or transport operations is an advantage.
Computer literate, especially in Microsoft Excel and other Office applications.
Strong organizational and time-management skills.
Detail-oriented, responsible, and trustworthy.
Able to work under pressure and meet deadlines in a fast-paced transport/operations environment.

Responsibilities

Coordinate with customers, drivers, and the operations team regarding daily trips and schedules.
Monitor and assign vehicles and drivers based on operational requirements.
Track trip assignments and provide updates on vehicle status.
Prepare and maintain records, reports, and other operational documents.
Handle data entry and documentation accurately.
Assist in resolving customer and operational concerns.
Ensure timely coordination and smooth day-to-day transport operations.
Perform other duties related to dispatch and customer account coordination as assigned.