Customer Account Officer Dispatcher

DNS Shuttle Service, Inc.; Muntinlupa; On-site; PHP 268,000 - 446,000; Full time

Job summary

DNS Transport Group in Muntinlupa City is seeking a reliable Customer Account Officer / Dispatcher to join our transport operations team. You will coordinate with customers, drivers, and the operations team to manage daily trips and schedules, and you will monitor vehicle status and maintain essential records.

The role requires a degree in Business Administration and strong organizational skills, with proficiency in Excel.

Qualifications

• Graduate of Business Administration or related course.
• Experience in dispatching, fleet operations, logistics, or transport operations is an advantage.
• Computer literate, especially in Microsoft Excel and other Office applications.
• Strong organizational and time-management skills.
• Detail-oriented, responsible, and trustworthy.
• Able to work under pressure and meet deadlines in a fast-paced transport/operations environment.

Responsibilities

• Coordinate with customers, drivers, and the operations team regarding daily trips and schedules.
• Monitor and assign vehicles and drivers based on operational requirements.
• Track trip assignments and provide updates on vehicle status.
• Prepare and maintain records, reports, and other operational documents.
• Handle data entry and documentation accurately.
• Assist in resolving customer and operational concerns.
• Ensure timely coordination and smooth day-to-day transport operations.
• Perform other duties related to dispatch and customer account coordination as assigned.

Skills

Dispatching

Fleet operations

Logistics

Transport operations

Record-keeping

Data entry

Communication

Time management

Education

Business Administration degree

Tools

Excel

Job description

Job Description:

DNS Transport Group is looking for a reliable, organized, and detail-oriented Customer Account Officer / Dispatcher to join our transport operations team in Muntinlupa City.

Job Responsibilities

• Coordinate with customers, drivers, and the operations team regarding daily trips and schedules
• Monitor and assign vehicles and drivers based on operational requirements
• Track trip assignments and provide updates on vehicle status
• Prepare and maintain records, reports, and other operational documents
• Handle data entry and documentation accurately
• Assist in resolving customer and operational concerns
• Ensure timely coordination and smooth day-to-day transport operations
• Perform other duties related to dispatch and customer account coordination as assigned

Job Qualifications

• Graduate of Business Administration or a related course
• Experience in dispatching, fleet operations, logistics, or transport operations is an advantage
• Computer literate, especially in Microsoft Excel and other Office applications
• Good in record-keeping, data entry, and document preparation
• Strong organizational and time-management skills
• Good communication and coordination skills
• Detail-oriented, responsible, and trustworthy
• Able to work under pressure and meet deadlinesWilling to work in a fast-paced transport/operations environment

Employment Type

Full-time

Work Location

Cupang, Muntinlupa City

Join DNS Transport Group and be part of a team committed to SAFETY. COMFORT. ON-TIME.