Customer Account Officer / Dispatcher

DNS Shuttle Service, Inc.; Muntinlupa; On-site; PHP 279,000 - 469,000; Full time

Job summary

DNS Transport Group in Cupang, Muntinlupa City, is seeking a reliable Customer Account Officer / Dispatcher to join our transport operations team. You will coordinate with customers, drivers, and the operations team to manage daily trips and schedules.

The role requires strong organizational and communication skills, proficiency in MS Excel and Office applications, and the ability to work in a fast-paced transport environment while ensuring safety, comfort, and on-time performance.

Qualifications

• Graduate of Business Administration or a related course.
• Experience in dispatching, fleet operations, logistics, or transport operations is an advantage.
• Computer literate, especially in Microsoft Excel and other Office applications.
• Good record-keeping, data entry, and document preparation.
• Strong organizational and time-management skills.
• Good communication and coordination skills.
• Detail-oriented, responsible, and trustworthy.
• Able to work under pressure and meet deadlines.
• Willing to work in a fast-paced transport/operations environment.

Responsibilities

• Coordinate with customers, drivers, and the operations team regarding daily trips and schedules
• Monitor and assign vehicles and drivers based on operational requirements
• Track trip assignments and provide updates on vehicle status
• Prepare and maintain records, reports, and other operational documents
• Handle data entry and documentation accurately
• Assist in resolving customer and operational concerns
• Ensure timely coordination and smooth day-to-day transport operations
• Perform other duties related to dispatch and customer account coordination as assigned

Skills

Communication

Coordination

Organizational skills

Time management

Data entry

Record-keeping

Detail-oriented

Education

Bachelor's degree in Business Administration or related

Tools

MS Excel

Office applications

Job description

DNS Transport Group is looking for a reliable, organized, and detail-oriented Customer Account Officer / Dispatcher to join our transport operations team in Muntinlupa City.

Job Responsibilities

• Coordinate with customers, drivers, and the operations team regarding daily trips and schedules
• Monitor and assign vehicles and drivers based on operational requirements
• Track trip assignments and provide updates on vehicle status
• Prepare and maintain records, reports, and other operational documents
• Handle data entry and documentation accurately
• Assist in resolving customer and operational concerns
• Ensure timely coordination and smooth day-to-day transport operations
• Perform other duties related to dispatch and customer account coordination as assigned

Job Qualifications

• Graduate of Business Administration or a related course
• Experience in dispatching, fleet operations, logistics, or transport operations is an advantage
• Computer literate, especially in Microsoft Excel and other Office applications
• Good in record-keeping, data entry, and document preparation
• Strong organizational and time-management skills
• Good communication and coordination skills
• Detail-oriented, responsible, and trustworthy
• Able to work under pressure and meet deadlines
• Willing to work in a fast-paced transport/operations environment

Employment Type

Full-time

Work Location

Cupang, Muntinlupa City

Join DNS Transport Group and be part of a team committed to SAFETY. COMFORT. ON-TIME.