Training Specialist I: Build Impactful Employee Training

Crawford; Ilocos Norte; On-site; PHP 300,000 - 540,000; Full time

Job summary

Crawford in Iloilo City, Philippines is seeking a Training Specialist I to research, plan, develop, and conduct corporate training programs aimed at boosting productivity across departments. The role emphasizes designing materials, delivering classroom sessions, and enhancing curriculum based on feedback.

Ideal candidates have a Bachelor's degree, 2+ years in technical training within BPO/Shared Services, and strong communication skills.

Qualifications

• Bachelor's degree in any related course.
• At least two years of experience as technical trainer in BPO or Shared Services.
• Proficiency with Microsoft Office applications.
• Excellent verbal and written communication skills.
• Proven creativity and versatility in developing course curriculum.
• Ability to multi-task and manage time effectively.

Responsibilities

• Designs and conducts corporate training programs to improve employee productivity.
• Develops training materials and courseware.
• Provides classroom training and follow-up support for non-technical staff.
• Collects feedback to improve training design and curriculums.
• Coordinates new hire training and ongoing upskill sessions.
• Measures training effectiveness through assessments and evaluations.

Skills

Verbal communication

Written communication

Microsoft Office

Creativity

Training design

Multi-tasking

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Crawford in Iloilo City, Philippines is seeking a Training Specialist I to research, plan, develop, and conduct corporate training programs aimed at boosting productivity across departments. The role emphasizes designing materials, delivering classroom sessions, and enhancing curriculum based on feedback.

Ideal candidates have a Bachelor's degree, 2+ years in technical training within BPO/Shared Services, and strong communication skills.