Training Officer - Learning and Development

Robinsons Retail Holdings, Inc.; Quezon City; On-site; PHP 350,000 - 520,000; Full time

Job summary

Robinsons Retail Holdings, Inc. is seeking a Training Officer to design, deliver, and evaluate learning programs that build leadership capability and future-ready skills.

The role partners with stakeholders to improve performance, engagement, and culture through practical, inclusive, and continuous learning. The ideal candidate will hold a bachelor’s degree in a related field and have experience in training facilitation, instructional design, or learning and development.

Qualifications

• Bachelor’s degree in a related field with experience in training facilitation or learning and development.
• Proven ability to design and deliver impactful training programs and to partner with stakeholders.

Responsibilities

• Learn needs analysis and design programs covering technical, leadership, and soft skills.
• Deliver and facilitate learning experiences through workshops and digital formats.
• Partner with department leaders and HR to align learning with business priorities.
• Evaluate training effectiveness and drive continuous improvement.
• Promote a culture of learning, inclusion, and psychological safety using digital tools.

Skills

Learning Needs Analysis

Program Design

Training Delivery

Facilitation

Stakeholder Management

Learning Evaluation

Digital Learning

Culture Development

Communication

Interpersonal Skills

Education

Bachelor's degree in HR/ Psychology/ Education/ Business

Job description

Job Summary

Design, deliver, and evaluate impactful learning and development programs that build functional capabilities, leadership effectiveness, and future-ready skills. The Training Officer partners with stakeholders to strengthen employee performance, engagement, and organizational culture through practical, inclusive, and continuous learning.

Key responsibilities

• Learning Needs Analysis and Program Design – Identify capability gaps and develop relevant training programs covering technical and functional skills, leadership, communication, collaboration, emotional intelligence, and emerging workplace needs.

• Training Delivery and Facilitation – Facilitate engaging, practical, and inclusive learning experiences through workshops, coaching, mentoring, digital learning, and other appropriate formats.

• Stakeholder Partnership – Collaborate with department leaders, subject matter experts, and HR partners to align learning initiatives with business priorities and employee development needs.

• Learning Evaluation and Improvement – Measure training effectiveness through feedback, assessments, and performance indicators; use insights to continuously improve learning outcomes and business impact.

• Learning Innovation and Future Readiness – Leverage appropriate digital tools, AI-enabled learning, and emerging practices to promote continuous learning, adaptability, critical thinking, and knowledge sharing.

• Culture and Employee Development – Foster a learning culture grounded in accountability, respect, inclusion, collaboration, psychological safety, and the organization’s core values.

What we're looking for

• Bachelor’s degree in Human Resources, Psychology, Education, Business, or a related field, with relevant experience in training, facilitation, or learning and development.

• Experience in training facilitation, instructional design, learning and development, or a related field.

• Strong presentation, communication, and interpersonal skills.

• Willing to work onsite at Libis, Quezon City.