Training and Development Officer

YAHSHUA Outsourcing Worldwide, Inc; Philippines; Hybrid; PHP 350,000 - 480,000; Full time

Job summary

YAHSHUA Outsourcing Worldwide, Inc. is seeking a Training and Development Officer to own the full training lifecycle—from needs analysis and program design to facilitation and measurement.

The role requires analytical thinking, organization, and a learner-centric approach, with responsibilities spanning TNA, curriculum development, and evaluation across technical and soft skills. The position operates in a hybrid setup at our Misamis Oriental location, with a Full Time schedule and standard

Qualifications

• Bachelor’s degree in Education, Psychology, HR, Business, Communications or related field.
• 1–2 years hands-on experience in Learning & Development, Training, or OD.
• Proven end-to-end training cycle experience including TNA, curriculum development, facilitation, assessment and reporting.

Responsibilities

• Lead Training Needs Analysis to identify knowledge and performance gaps.
• Design and develop technical and soft skills training programs.
• Create materials, facilitator guides, manuals, presentations, and assessments.
• Deliver classroom, virtual, and hybrid trainings with learner-centered approaches.
• Develop evaluation tools and measure training effectiveness.
• Maintain training records, calendars, and post-training analytics.
• Explore AI tools and digital tech to enhance learning and productivity.

Skills

Organizational skills

Project management

Communication skills

Facilitation

Presentation skills

Education

Bachelor's degree in Education / Psychology / HR / Business / Communications

Tools

Microsoft Office

Google Workspace

AI tools

Job description

Job Details

Role

We are looking for a passionate and driven Training and Development Officer to join our People & Business Development (Training) Team.

This is more than a training facilitator role. You will own the training function end-to-end—from identifying learning needs and designing training programs to facilitating sessions, evaluating effectiveness, and continuously improving our learning systems.

We are looking for someone who is analytical, organized, tech-savvy, and genuinely passionate about helping people learn and succeed.

Key Responsibilities

Training Needs Analysis (TNA)

• Conduct Training Needs Analysis (TNA) to identify knowledge, skills, and performance gaps.
• Gather training requirements through observations, interviews, surveys, reports, and performance data.
• Recommend appropriate learning interventions based on business needs.

Training Program Development

• Design and develop technical and soft skills training programs.
• Create learning materials, facilitator guides, participant manuals, presentations, assessments, and other instructional resources.
• Develop structured learning paths with clear objectives and measurable outcomes.
• Research and incorporate modern learning methodologies and best practices.

Training Facilitation

• Conduct engaging classroom, virtual, and hybrid training sessions.
• Facilitate orientations, workshops, onboarding programs, and learning activities.
• Deliver training confidently while creating an interactive and learner-centered environment.

Assessment & Evaluation

• Develop quizzes, assessments, practical exercises, and evaluation tools.
• Measure training effectiveness and learning outcomes.
• Analyze training data and recommend improvements for future programs.

Documentation & Reporting

• Maintain accurate training records, attendance, and learning documentation.
• Prepare post-training reports, summaries, and analytics for management.
• Manage and maintain the annual training calendar.

Learning Innovation

• Explore and utilize AI tools and digital technologies to enhance learning experiences.
• Continuous improvement of training systems, processes, and instructional materials.

Location

Misamis Oriental

Job Type

Full Time

Work Setup

Hybrid

Schedule

8 Hours

Qualifications

• Bachelor's Degree in Education, Psychology, Human Resource Management, Business Administration, Communications, or any related field. Education and Psychology graduates are highly preferred.
• At least 1–2 years of hands-on experience in Learning & Development, Training, or Organizational Development.

Proven end-to-end experience in the training cycle, including:

• Training Needs Analysis (TNA)
• Curriculum and learning material development
• Technical and soft skills facilitation
• Assessment and evaluation
• Training documentation and reporting
• Excellent presentation, facilitation, and communication skills.
• Strong organizational and project management skills.
• Proficient in Microsoft Office and Google Workspace.
• Comfortable using AI tools and digital technologies to improve learning and productivity.
• Able to work independently with minimal supervision and demonstrate a high ownership mindset.
• Experience in HR is an advantage but is not required.