Training Manager

Milagrita Global Food Corporation; Manila; On-site; PHP 700,000 - 1,050,000; Full time

Benefits offered by this job

Performance-based incentives

Direct work with leadership

High-impact role with growth potential

Job summary

A leading Korean BBQ restaurant chain is seeking a Restaurant Systems Manager to oversee the implementation and optimization of restaurant systems across multiple stores. You will lead the rollout of POS systems, manage vendor relationships, and ensure data integrity and operational efficiency. Candidates should have 5-10 years of experience in restaurant systems management and strong analytical skills. This role offers performance-based incentives and the opportunity to influence operations at a growing company.

Qualifications

• 5–10+ years experience in restaurant systems or multi-branch operations technology.
• Experience managing multi-store rollouts (10+ branches preferred).
• Strong understanding of restaurant workflows and cost control.
• Analytical mindset with ability to translate operations into system rules and reports
• Experience working with POS ecosystems and system integrations
• Excellent stakeholder communication skills

Responsibilities

• Lead end-to-end rollout of POS and restaurant systems across stores.
• Design system controls to minimize food cost leakage.
• Manage relationships with POS providers and system vendors.
• Manage relationships with POS providers and system vendors, oversee SLAs and escalation processes, collaborate with Operations, Finance, and Supply Chain teams for process alignment
• Develop training materials for store teams and area managers, lead system onboarding for new stores, conduct regular refreshers and updates on system enhancements

Skills

Restaurant systems management

POS management

Multi-store operations

Stakeholder communication

Analytical mindset

Education

Industrial Engineering, IT, Business-related degree

Tools

POS ecosystems

ERP systems

Job description

Description

WE’RE HIRING: RESTAURANT SYSTEMS MANAGER

Metro Manila | Full-Time | Multi-Store Operations

(Nationwide Korean BBQ Chain)

it is one of the Philippines’ leading Korean BBQ restaurant brands with multiple company-owned and franchise stores nationwide. As we continue to scale, we are looking for a Restaurant Systems Manager who will lead the backbone of our operational technology and system standardization across all branches.

This is a high-impact role for someone who understands both restaurant operations and business systems — and wants to build scalable infrastructure for a fast-growing brand.

ROLE SUMMARY

The Restaurant Systems Manager is responsible for the implementation, optimization, and governance of all restaurant systems across our stores, including POS, reporting tools, integrations, and operational workflows.

You will act as the bridge between Operations, Finance, Supply Chain, and IT, ensuring systems support speed, accuracy, cost control, and scalability.

KEY RESPONSIBILITIES

Systems Implementation & Rollout

• Lead end-to-end rollout of POS and restaurant systems across new and existing stores, manage pilot testing, deployment, training, and stabilization, standardize system configurations across branches, ensure seamless integration between POS, inventory, accounting, and reporting systems

Operational Controls & Optimization

• Design system controls to minimize food cost leakage, inventory variance, void/discount abuse, align POS configuration with menu engineering and recipe costing, improve reporting visibility for sales mix, store performance, and operational KPIs, optimize workflows (dine-in, kitchen dispatch, inventory receiving, etc.)

Multi-Store Governance

• Maintain centralized control over menu pricing, modifiers, promos, and user permissions, ensure consistent data integrity across branches, create exception reports and compliance dashboards, conduct system audits in coordination with Operations and Finance

Vendor & Stakeholder Management

• Manage relationships with POS providers and system vendors, oversee SLAs and escalation processes, collaborate with Operations, Finance, and Supply Chain teams for process alignment

Training & Change Management

• Develop training materials for store teams and area managers, lead system onboarding for new stores, conduct regular refreshers and updates on system enhancements

QUALIFICATIONS

Must-Have:

5–10+ years experience in restaurant systems, POS management, or multi-branch operations technology

Experience handling multi-store rollouts (10+ branches preferred)

Strong understanding of restaurant workflows and cost control

Analytical mindset with ability to translate operations into system rules and reports

Experience working with POS ecosystems and system integrations

Excellent stakeholder communication skills

Strong Advantage:

Industrial Engineering, IT, Business, or related degree

Lean Six Sigma or process improvement background

Experience with ERP/accounting systems integration

Experience in F&B chains or high-volume restaurant brands

WHO YOU ARE

You think in systems, not shortcuts. You understand that speed in stores must be balanced with control. You are data-driven but practical. You can influence operations teams without authority. You care about scalability and long-term structure.

COMPENSATION

Performance-based incentives available.

WHY JOIN US

• Be part of a growing nationwide brand


• Build systems that scale across dozens of stores


• Work directly with leadership


• High-impact role with strong growth potential