OPERATIONS MANAGER (For Chinese Restaurant handling multiple stores)

FOODEE GLOBAL CONCEPTS; Metro Manila; On-site; PHP 900,000 - 1,400,000; Full time

Job summary

Foodee Global Concepts in Boni, Mandaluyong City, Philippines is seeking an experienced Operations Manager to oversee restaurant operations across assigned brands, ensuring operational efficiency, profitability, food quality, and customer satisfaction.

You will lead, coach, and support Branch Managers and store teams, conduct regular store visits and audits, and coordinate with HR, Finance, Marketing, and Supply Chain to optimize performance.

Qualifications

• Bachelor's degree in Business Administration, Hospitality Management, or related field.
• 3–5 years of experience in restaurant or F&B operations management.
• Strong leadership and interpersonal skills.
• Knowledge of food safety and quality standards.

Responsibilities

• Oversee daily operations of assigned restaurant branches.
• Ensure compliance with policies, food safety standards, and applicable regulations.
• Monitor sales, costs, productivity, and overall store performance.
• Implement strategies to improve operational efficiency and profitability.
• Lead, coach, and support Branch Managers and store teams.
• Conduct regular store visits, audits, and performance evaluations.
• Coordinate with HR, Finance, Marketing, and Supply Chain teams.
• Manage inventory, control costs, and minimize waste.
• Address operational issues, customer concerns, and escalations.
• Support new store openings and implementation of operational systems.
• Prepare performance reports and recommend improvements to senior management.

Skills

Leadership

People management

Problem solving

Analytical skills

Communication skills

Organizational skills

Travel willingness

Education

BA/BS in Business Admin

Job description

OPERATIONS MANAGER – JOB DESCRIPTION

Company: Foodee Global Concepts
Location: Boni, Mandaluyong City
Employment Type: Full-Time
Work Arrangement: In Person

Job Summary

We are looking for an experienced Operations Manager to oversee restaurant operations across assigned brands, ensuring operational efficiency, profitability, food quality, and customer satisfaction.

Key Responsibilities

• Oversee daily operations of assigned restaurant branches.




• Ensure compliance with company policies, food safety standards, and applicable regulations.




• Monitor sales, costs, productivity, and overall store performance.




• Implement strategies to improve operational efficiency and profitability.




• Lead, coach, and support Branch Managers and store teams.




• Conduct regular store visits, audits, and performance evaluations.




• Coordinate with HR, Finance, Marketing, and Supply Chain teams.




• Manage inventory, control costs, and minimize waste.




• Address operational issues, customer concerns, and escalations.




• Support new store openings and implementation of operational systems.




• Prepare performance reports and recommend improvements to senior management.

Qualifications

• Bachelor's degree in Business Administration, Hospitality Management, or a related field.




• At least 3-5 years of experience in restaurant or F&B operations management.




• Strong leadership, people management, and problem-solving skills.




• Knowledge of restaurant operations, food safety, and quality standards.




• Ability to analyze sales, budgets, and performance reports.




• Excellent communication and organizational skills.




• Willing to travel to different store locations as needed.