Training & Development Specialist (Automotive Trainer)

Sinotruk International; Philippines; On-site; PHP 500,000 - 700,000; Full time

Job summary

Sinotruk International in the Philippines is seeking a Training & Development Specialist (Automotive) to assess, design, and deliver high-impact learning programs for internal staff and the dealer network. The role focuses on strengthening automotive technical knowledge, product expertise, service processes, and customer service delivery across channels.

The ideal candidate will have a strong automotive technical background, Automotive Servicing NC II–NC IV certification, and excellent

Qualifications

• Must have Automotive Servicing NC II, NC III, or NC IV certification.
• Preferably with automotive technical training or dealership experience.
• Strong knowledge of automotive servicing, diagnostics, repair, maintenance, and troubleshooting.
• Experience in conducting technical training, workshops, or skills assessments is an advantage.
• Good communication, presentation, and interpersonal skills.
• Proficient in developing training materials and technical presentations.
• Willing to travel for dealer visits, training programs, and technical events.
• Ability to work independently and as part of a team.

Responsibilities

• Technical Training Delivery – Conduct training sessions, workshops, seminars, and hands-on technical training.
• Training Materials Development – Develop, update, and maintain training materials, including presentations and manuals.
• Technical Support – Provide guidance to dealership personnel and customers on operation and maintenance.
• Training Assessment & Evaluation – Conduct assessments and evaluations to measure learning outcomes.
• Advanced Training & Evaluation – Develop engaging content and advanced evaluation methods.
• Digital Education & Social Media Support – Serve as SME for social media content with accurate information.
• Service Warranty Governance – Support warranty policy implementation and review complex cases.
• Strategic Research & Event Planning – Conduct product research and assist in launches and training events.
• Teamwork & Independence – Work independently while collaborating with Service, Sales, and After-Sales.

Skills

Automotive technical knowledge

Communication skills

Training skills

Travel willingness

Education

Automotive Servicing NC II/NC III/NC IV certification

Job description

Training & Development Specialist (Automotive)

We are looking for a Training & Development Specialist (Automotive) responsible for assessing, designing, and delivering high-impact learning programs for internal staff and the external dealer network. The role will focus on strengthening automotive technical knowledge, product expertise, service processes, and customer service delivery across all channels.

The ideal candidate must have a strong automotive technical background, Automotive Servicing NC II–NC IV certification, and excellent communication and training skills.

Key Responsibilities

1. Technical Training Delivery – Conduct training sessions, workshops, seminars, and hands-on technical training for dealership technicians and service personnel.

2. Training Materials Development – Develop, update, and maintain training materials, including presentations, technical manuals, modules, assessments, and online learning resources.

3. Technical Support – Provide technical guidance and support to dealership personnel and customers regarding vehicle operation, maintenance, troubleshooting, and service procedures.

4. Training Assessment & Evaluation – Conduct technical assessments, skills evaluations, and post-training evaluations to measure training effectiveness and competency development.

5. Advanced Training & Evaluation – Develop engaging technical training content and implement advanced evaluation methods to measure learning outcomes and training impact.

6. Digital Education & Social Media Support – Serve as a technical Subject Matter Expert (SME) for the Social Media team by providing accurate automotive and product-related information for digital content.

7. Service Warranty Governance – Support warranty policy implementation, review complex warranty cases, and provide technical recommendations for warranty-related concerns.

8. Strategic Research & Event Planning – Conduct technical and product research and assist in planning and delivering technical product launches, dealer training events, and other automotive-related activities.

9. Teamwork & Independence – Work independently while collaborating effectively with the Service, Sales, After-Sales, and other relevant departments.

Qualifications

• Must have Automotive Servicing NC II, NC III, or NC IV certification.

• Preferably with automotive technical training or dealership experience.

• Strong knowledge of automotive servicing, diagnostics, repair, maintenance, and troubleshooting.

• Experience in conducting technical training, workshops, or skills assessments is an advantage.

• Good communication, presentation, and interpersonal skills.

• Proficient in developing training materials and technical presentations.

• Willing to travel for dealer visits, training programs, and technical events.

• Ability to work independently and as part of a team.