Training & Development | Instructional Designer | Ph

Peak Support; Philippines; On-site; PHP 391,000 - 614,000; Full time

Job summary

Peak Support is seeking an Instructional Designer to craft instructor-led and self-paced training materials for its teams in the Philippines. The role emphasizes transforming subject matter expertise into scalable training resources for global new-hire and level-specific programs.

The professional will partner with Training Facilitators and Producers to deliver high-impact learning solutions, while staying current with client process updates and innovations in AI-driven training approaches.

Qualifications

• Proficient in MS Office and design tools (Adobe Photoshop, Premiere, InDesign, Articulate).
• Excellent communication and collaboration skills.
• Knowledge of instructional design best practices and training delivery.
• Organized with ability to meet varied timelines and priorities.
• At least 2 years of experience in instructional design roles.
• Familiar with LMS platforms and technologies.
• Willingness to learn and adapt to AI-driven solutions.
• Strict adherence to PS Core Values.

Responsibilities

• Design and develop instructor-led and self-paced training materials.
• Deliver a training package to Trainers.
• Evaluate and enhance learning materials regularly.
• Stay updated on client process updates via internal check-ins.
• Strategize, design, and implement innovations in Peak Support training programs.
• Optimize knowledge bases and learning materials.

Skills

MS Office

Adobe Photoshop

Adobe Premiere

Adobe InDesign

Articulate

Excellent communication

Collaboration

Instructional design

LMS platforms

Time management

Prioritization

Proactive problem solving

AI-driven solutions

Learning Analysis

2+ years experience

PS Core Values

Job description

Training & Development | Instructional Designer | PH

Company : Peak Support Job Type : Full Time Philippines

The Instructional Designer is a key role in Corporate Training & Development, encompassing mastery of growth and development trainings and processes throughout Peak Support.

Gaining expertise and a deep understanding of the needs of our internal stakeholders and the learning process that will take place for all team members who will represent the businesses, the Instructional Designer’s primary role is to transform the expertise they gain into training resources for global new-hire and level-specific trainings.

Partnering with Training Facilitators and Producers, the output of the Instructional Designer strongly impacts the metrics that matter in Peak Support as a whole.

Duties and Responsibilities:

• Design and develop instructor-led and self-paced training materials for Peak Support’s teams
• Deliver a T3 to Trainers who will facilitate the learning materials
• Evaluate and enhance learning materials regularly for continued development and improvement
• Stay updated on all process updates from the clients through regular check-ins with internal stakeholders
• Strategize, design, and implement innovations in training programs across all of Peak Support
• Optimize the knowledge base/learning materials of all of Peak Support’s programs

Requirements

• Proficient in MS Office and design tools (Adobe Photoshop, Adobe Premiere, Adobe InDesign, Articulate)
• Excellent communication skills
• Great collaboration and coordination skills
• Knowledge and/or experience with technologies and best practices for instructional design and training delivery
• Organized and able to meet varied timelines
• Able to prioritize and manage time efficiently
• Able to analyze learning opportunities and strategize for better solutions
• Proactive problem-solving skills
• At least 2 years of experience in Instructional Design roles
• Strict adherence to the PS Core Values
• Strong willingness to learn and adapt to emerging AI-driven solutions
• Knowledge and/or proficiency in LMS platforms and technologies

Nice to Haves:

• Certifications on Instructional Design courses