Trade Analyst (with experience in Product conformity)

SGS Global Business Services Asia Inc.; Muntinlupa; On-site; PHP 446,000 - 725,000; Full time

Job summary

SGS Global Business Services Asia Inc. seeks a meticulous back-office specialist to support inspection requests, registration processes, and CoC issuance. You will coordinate with the Certification Center and SGS Switzerland, ensuring timely, accurate document handling and invoicing.

Role emphasizes adherence to integrity standards, compliance with QMS procedures, and proactive communication with exporters and authorities to resolve discrepancies.

Responsibilities

• Comply with SGS Code of Integrity and Professional Conduct.
• Ensure SR registration and, when applicable, create hard files with relevant documents.
• Validate external parties in the Operations system.
• Transmit relevant contractual documents to the Certification Center for processing.
• Receive Conformity Assessment Instructions from CC and act upon them.
• Request quality and transaction documents from exporters/producers as instructed by CC.
• Generate invoices, follow up with exporters for payment, and register payments.
• Contact the trade for resolution of discrepancies and requests for additional information.

Job description

Primary Responsibilities

• Processing of inspection requests, including review of accuracy and completeness of Requests for Inspections

• Back-office execution of the registration and licensing process

• Ensuring CoC issuance, amendments and replacement as per country standards

• Acting as back-office interface between SGS Switzerland and the trade for case execution

• Ensuring processing quality, timeliness and adherence to agreed service levels

Specific Responsibilities

• At all times, complies with SGS Code of Integrity and Professional Conduct.

• Ensuring SR registration and, when applicable, creating hard files with relevant documents

• Validating external parties in the Operations system

• Transmitting relevant contractual documents to the Certification Center (CC) for processing

• Receiving Conformity Assessment Instructions from CC and acting upon them

• Requesting quality and transaction documents from exporters/producers as instructed by CC

• Generating invoices, following up with exporters for payment, and registering payments

• Contacting the trade for resolution of discrepancies and requests for additional information (client follow-up)

• Monitoring and resolving Blocking Actions under TC/SA role; following up for missing information; ensuring timeliness of certificate issuance (first-level escalation)

• Following up with LO / exporter for importer / authority acceptance in case of discrepancies

• Coordinating CoC issuance; where printing on security paper and physical delivery is required, liaising with the Switzerland office (physical step remains local)

• Monitoring of inspection execution, sampling and testing, when applicable

• Entering and managing orders in group-sanctioned systems; managing documents and communication in group-sanctioned tools

• Preparing regular job status reports for the Switzerland operation

• Complying with QMS procedures, IVP rules and Country Instructions; assisting in QMS maintenance

• Handling day-to-day operations in a timely, complete and proper manner

• Comply with all SGS policies including Quality, Health & Safety, Environmental and Code of Integrity

• Act at all times in accordance with SGS values, including professionalism, respect and inclusion