Title Assistant (Silay)

ADEC Innovations; Silay; On-site; PHP 201,000 - 335,000; Full time

Job summary

ADEC Innovations in the Philippines seeks a Title Assistant to support the Title Advisors/NCS Office. Under supervision, you will conduct research, prepare reports, and review title documents to meet project specifications and policy requirements.

You will verify client information via calls and emails, input data into the client system, and participate in ongoing trainings to ensure quality and compliance. This role offers growth within a collaborative BPO environment.

Qualifications

• Completed at least 2 years of college.
• Excellent verbal and written communication skills.
• At least 1 year of experience in Title and/or Escrow processes.
• Skilled in researching, reviewing, and reporting on legal documents related to title processes.
• Experience working in BPO industry an advantage.

Responsibilities

• Search title plant records to compile chain of title.
• Create and maintain files, records, and reports from research.
• Audit calculations and legal documents for accuracy.
• Ensure policy compliance by recording information and preparing title documents.
• Verify information from clients via calls and emails and input data into client-supplied application.
• Follow up to ensure orders are processed within turn-around time.
• Support the Title Advisors/NCS Office with assigned requests.
• Attend trainings and orientation for professional development.
• Adhere to company rules and regulations.

Skills

Verbal communication

Written communication

Researching

Reporting

Escrow knowledge

Education

2 years of college completed

Job description

Under the direct supervision of the Supervisor, the Title Assistant, in close coordination with the Title Advisors/National Commercial Services (NCS) Office, is responsible for handling various tasks such as, but not limited, to conducting researches, preparing reports, and reviewing legal documents related to title processes.

DUTIES AND RESPONSIBILITIES

• Searches title plant records to compile chain of title.

• Uses research to create and maintain files, records, and reports.

• Audits calculations and legal documents for accuracy.

• Satisfies policy requirements by communicating recording information, preparing legal property documents, examining reports, and following title practices to meet business demands.

• Obtains and verifies information received from client through calls and emails, and inputs validated data in client-supplied application to meet project specifications.

• Conducts follow up calls or emails to ensure information orders are processed within specified turn-around time.

• Handles requests as assigned to support the Title Advisors/NCS Office.

• Attends project orientation, job-related training, and/or other company-initiated trainings when necessary, for continuous professional development.

• Ensures compliance to company rules and regulations.

JOB REQUIREMENTS

• Completed at least 2 years of college.

• Excellent verbal and written communication skills.

• At least 1 year of experience in Title and/or Escrow processes.

• Skilled in researching, reviewing, and reporting on legal documents related to title processes.

• Experience working in BPO industry an advantage.

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