Therapy Manager

MSD Malaysia; Hinoba-an; On-site; PHP 4,378,000 - 6,879,000; Full time

Job summary

Merck & Co., Inc. is seeking a Therapy Manager to efficiently manage the therapy area by engaging doctors, communicating product science, and driving awareness and demand.

You will lead clinical information delivery, plan field visits, and support campaigns and CMEs to meet patient care goals. The role requires 2–7 years of sales experience in vaccines or related therapeutic segments, with ability to articulate data-driven insights to stakeholders and build customer trust.

Qualifications

• Degree in Sciences / B Pharm (Pediatric Vaccine experience preferred).
• 2 to 7 years of relevant sales experience.
• Proven ability to articulate data-driven findings and translate into actionable recommendations.
• Relevant experience in therapeutic segment, vaccine knowledge and selling in corporate hospitals.

Responsibilities

• Imbibe product features and communicate scientific information to doctors.
• Utilize CSSP selling techniques and maintain high customer confidence.
• Maintain approved protocols and promotional materials for detailing.
• Contact customers regularly and deliver informative sales presentations.
• Explore opportunities to develop new business in the assigned therapy area.
• Achieve and exceed sales targets through strategic promotion and scientific initiatives.
• Update disease and product knowledge for productive discussions with stakeholders.
• Coordinate product campaigns and field activities in line with company plans.
• Plan territory visits and report data in the management system.
• Gather feedback and respond to customer service requirements.
• Collaborate with team to arrange speakers, displays and CMEs.

Skills

Account Management

Customer Needs Assessments

CRM

Health Economics

Interpersonal Relationships

Lead Generation

Market Analysis

Product Knowledge

Sales Forecasting

Sales Metrics

Sales Pipeline Management

Sales Reporting

Sales Strategy Development

Sales Training

Self Motivation

Education

Degree in Sciences / B Pharm

Job description

Job Title

Therapy Manager

Summary

Therapy Manager is responsible for Efficiently manage the therapy area by effectively reaching out to customers and increases product awareness, answer queries and introduce new products. Also responsible for Customer Focus and have industry knowledge and schedule and plan the frequency of calls and personally visit the targeted doctors as per agreed coverage list. Our Sales team support our customers by providing clinical information about products, educational information, clinical training programs and resources. We support healthcare providers and healthcare systems meet the goals of the patients in their communities. Your role at our organization is integral to helping the world meet new breakthroughs that affect generations to come, and we're counting on your skills and inventiveness to help make meaningful contributions to global medical advancement.

What You Will Do

• Imbibe the product related features/benefits including scientific information thereto, so as to effectively communicate with the medical doctors and handle product related customer queries.
• Utilize customer focused selling techniques (CSSP), continually assessing the knowledge of the customer and strategize to maintain high customer confidence and customer knowledge of company products.
• Maintain current, approved protocol (CSSP) and promotional materials to be included in sales presentation/ detailing.
• Contact customers on regular basis and deliver informative sales presentations based on customers need.
• Explore opportunities to develop new business in the assigned therapy area.
• Achieve and exceed the sales targets on a consistent basis through effective implementation of the sales promotion strategies and scientific initiatives.
• Constantly update the knowledge of disease and product area so as to facilitate scientific discussion with stakeholders to enhance productivity levels as expected by the Company.
• Carry out Product Visibility and such ancillary or incidental activities related to the Products of the Company or Products of any other Company as may be decided from time to time, in accordance with any arrangement or agreement entered by the Company with such other Company.
• Explore opportunities to develop new business avenues for assigned therapy area and territory.
• Tactically plans to generate tertiary demand generation.
• Plans and executes field working as per approved tour programs and reports into data management system at regular intervals as per company expectations.
• Takes follow-up initiatives on feedback and customer service requirements.
• Handles special product campaigns, new product launch campaigns as per Company's plans.
• Covers the Nursing homes, clinics and hospitals as per agreed coverage requirements.
• Assists in the collection of receivables, as per company policy.
• Work collectively with other team colleagues in arranging speakers, displays, special programs and CMEs to meet the educational needs of customers.

What You Must Have

• Degree in Sciences / B Pharm Pediatric Vaccine experience is a must.
• 2 to 7 year’s relevant sales experience.
• Proven experience in articulating data-driven findings to various audience levels and translating these findings into actionable recommendations.
• Relevant experience in therapeutic segment.
• Must have vaccine knowledge and selling experience at corporate hospitals with Peads, B. Science / B. Pharmacy.

What You Can Expect

You will be a part of highly motivated sales team that seek to innovate in order to improve lives.

Required Skills

• Account Management
• Customer Needs Assessments
• Customer Relationship Management (CRM)
• Health Economics
• Interpersonal Relationships
• Lead Generation
• Market Analysis
• Product Knowledge
• Sales Forecasting
• Sales Metrics
• Sales Pipeline Management
• Sales Reporting
• Sales Strategy Development
• Sales Training
• Self Motivation

Employer Policy

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific.

Employment Details

Employee Status: Regular Relocation: VISA Sponsorship: Travel Requirements: Flexible Work Arrangements: Not Applicable Shift: Valid Driving License: Hazardous Material(s): Job Posting End Date: 09/10/2026 *A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

About the Company

Our company is a global health care leader with a diversified portfolio of prescription medicines, vaccines and animal health products. The difference between potential and achievement lies in the spark that fuels innovation and inventiveness; this is the space where we have codified our legacy for over a century. Our success is backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.