Thai Bilingual CSR -WFH Up to PHP 110K + 20K Sign-On Bonus

Gratitude Philippines; Manila; Remote; PHP 388,000 - 1,228,000; Full time

Benefits offered by this job

Company Events and Employee Engagement

Free Parking

Health Insurance + Life Insurance

Paid Training from Day 1

Promotion to Permanent Employee

Career Growth and Stable Account

Job summary

Confidential is hiring 20 Thai bilingual Customer Service Representatives to handle inbound and outbound interactions via phone, chat, and email for a premium Thai bilingual account. Fresh grads are welcome; fluent Thai and good English are required. Earn up to PHP 110K monthly, plus a PHP 20,000 sign-on bonus and incentives.

Remote work with night shifts is available in Quezon City / Philippines. Candidates should be able to start ASAP and work effectively in a bilingual environment, providing

Qualifications

• Fresh grads welcome to apply.
• Fluent in Thai, able to communicate effectively in professional settings.
• Working knowledge of English for training and client systems.
• Eligible to work in the Philippines with a valid working visa.

Responsibilities

• Handle customer interactions professionally in English and Thai.
• Assist with account inquiries, service requests, billing concerns, and product information.
• Resolve customer concerns and deliver a positive experience.
• Document interactions accurately using company systems.
• Meet quality, productivity, attendance, and CSAT targets.
• Perform related duties as assigned.

Skills

Thai fluency

English knowledge

Job description

Thai Bilingual CSR | No Experience Needed | Up to PHP 110K + 20K Sign-On Bonus | 20 Slots

*Company:* Confidential | Premium Thai Bilingual Account

*Location:* Quezon City - WFH

*Work Schedule:* Shifting / Night Shift

*Salary Range:* PHP 34,746 - PHP 110,027.33 + PHP 20,000 Sign-On Bonus + Incentives

*Vacancies:* 20 Slots Available - Urgent Hiring!

*Job Description:

Premium pay for Thai speakers! Earn up to PHP 110K! We are hiring 20 Thai Bilingual Customer Service Representatives to handle inbound and outbound interactions via phone, chat, and email. Provide bilingual support in English and Thai while delivering exceptional customer experience.

*Qualifications:

• With or without BPO experience - Fresh grads welcome to apply!
• Fluent in Thai: Able to speak spontaneously, use language effectively in a professional setting, and understand complex conversations including implied meanings
• Working knowledge of English required (training and client systems are in English)
• Collections experience and knowledge of Order-to-Cash (O2C) process is highly preferred but not required
• Open to Filipino and Non-Filipino nationals - Must be eligible to work in the Philippines with valid working Visa (Temporary Resident Visa accepted for non-Filipino applicants)
• Can start ASAP

*Responsibilities:

• Handle customer interactions professionally in English and Thai
• Assist with account-related inquiries, service requests, billing concerns, and product information
• Resolve customer concerns efficiently and deliver positive customer experience
• Accurately document customer interactions using company systems
• Meet quality, productivity, attendance, and CSAT goals
• Perform other related duties as assigned

*Benefits & Perks:

• Company Events and Employee Engagement
• Free Parking
• Health Insurance + Life Insurance
• Paid Training from Day 1
• Promotion to Permanent Employee
• Career Growth and Stable Account