Thai Bilingual CSR — Remote, Fresh Grads Welcome, Up to 110K

Gratitude Philippines

Manila

Remote

PHP 388,000 - 1,228,000

Full time

7 days ago

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Benefits offered by this job

Company Events and Employee Engagement

Free Parking

Health Insurance + Life Insurance

Paid Training from Day 1

Promotion to Permanent Employee

Career Growth and Stable Account

Job summary

Confidential is hiring 20 Thai bilingual Customer Service Representatives to handle inbound and outbound interactions via phone, chat, and email for a premium Thai bilingual account. Fresh grads are welcome; fluent Thai and good English are required. Earn up to PHP 110K monthly, plus a PHP 20,000 sign-on bonus and incentives.

Remote work with night shifts is available in Quezon City / Philippines. Candidates should be able to start ASAP and work effectively in a bilingual environment, providing

Qualifications

Fresh grads welcome to apply.
Fluent in Thai, able to communicate effectively in professional settings.
Working knowledge of English for training and client systems.
Eligible to work in the Philippines with a valid working visa.

Responsibilities

Handle customer interactions professionally in English and Thai.
Assist with account inquiries, service requests, billing concerns, and product information.
Resolve customer concerns and deliver a positive experience.
Document interactions accurately using company systems.
Meet quality, productivity, attendance, and CSAT targets.
Perform related duties as assigned.

Skills

Thai fluency

English knowledge

Job description

Remote work with night shifts is available in Quezon City / Philippines. Candidates should be able to start ASAP and work effectively in a bilingual environment, providing

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