Multilingual Language – Thai

Gratitude Philippines; Quezon; On-site; PHP 388,000 - 1,228,000; Full time

Benefits offered by this job

Health Insurance

Life Insurance

Paid Training

Free Parking

Company Events

Promotion to Permanent Employee

Performance Incentives

Job summary

Gratitude Philippines is seeking a multilingual Thai-speaking professional to join our customer support team in Quezon City. This onsite role features shifting/night hours and a competitive monthly salary.

You will handle Thai and English communications, assist with billing and service inquiries, document interactions, and contribute to high customer satisfaction. A sign-on bonus is PHP 20,000 plus incentives and there are opportunities for permanent placement.

Qualifications

• Fluent and spontaneous in Thai.
• Able to communicate effectively in a professional environment.
• Working knowledge of English required for training and client systems.
• BPO experience is not required.
• Collections experience is preferred but not mandatory.
• Knowledge of Order-to-Cash (O2C) is preferred.
• Must be eligible to work in the Philippines with a valid working visa.
• Temporary Resident Visa holders may also apply.
• Must be willing to work onsite and on shifting/night schedules.

Responsibilities

• Handle inbound and outbound customer interactions via phone, chat and email.
• Provide customer support in Thai and English.
• Assist with account, billing, service and product-related concerns.
• Resolve customer issues while delivering excellent customer experience.
• Accurately document customer interactions.
• Meet quality, productivity, attendance and customer satisfaction targets.
• Build customer trust through effective communication and problem-solving.

Skills

Thai language fluency

English communication

Customer service

Willing to work onsite

Night shift readiness

Job description

Hiring: Multilingual Language – Thai

Location:Quezon City, Philippines
Work Setup:Onsite
Schedule:Shifting / Night Shift
Salary:PHP 34,746 – PHP 110,027.33/month
Sign-on Bonus:PHP 20,000 + Incentives
Openings:20
Target Start:September 2026
Availability:ASAP

What We’re Looking For

• Fluent and spontaneous inThai
• Able to communicate effectively in a professional environment
• Working knowledge ofEnglish required for training and client systems
• BPO experience isnot required
• Collections experience is preferred but not mandatory
• Knowledge ofOrder-to-Cash (O2C) is preferred
• Must be eligible to work in the Philippines with a valid working visa
• Temporary Resident Visa holders may also apply
• Must be willing to work onsite and on shifting/night schedules

Key Responsibilities

• Handle inbound and outbound customer interactions via phone, chat and email
• Provide customer support inThai and English
• Assist with account, billing, service and product-related concerns
• Resolve customer issues while delivering excellent customer experience
• Accurately document customer interactions
• Meet quality, productivity, attendance and customer satisfaction targets
• Build customer trust through effective communication and problem-solving

Benefits

• Health Insurance
• Life Insurance
• Paid Training
• Free Parking
• Company Events
• Promotion to Permanent Employee
• Performance Incentives