WFH Multilingual CSR – Thai/Mandarin/Khmer | Up to ₱130K

iQor (Philippines), Inc.; Quezon City; Remote; PHP 234.000 - 335.000; Vollzeit

Benefits dieser Stelle

Sign-On Bonus

Competitive pay

Quarterly appraisals

Up to 30 days paid leave

Non-taxable meal and transport Allow.

Night differential

Group life insurance

Wellness programs

Work-from-Home setup

Zusammenfassung

iQor (Philippines), Inc. is seeking a remote customer service representative who can support customers in Thai, Mandarin, or Khmer while maintaining strong English communication.

The role emphasizes professional service through various channels and adherence to company standards. Candidates should be at least 18 years old with a high school diploma, comfortable with shifting schedules, and able to work from a suitable home setup with a stable internet connection.

Qualifikationen

• Fluent in Thai, Mandarin, or Khmer.
• English communication skills required.
• High School diploma or equivalent.

Aufgaben

• Provide professional customer service to customers remotely via appropriate channels.
• Assist with inquiries, concerns, and service-related requests.
• Communicate effectively in Thai, Mandarin, or Khmer while maintaining strong English.
• Follow company policies, procedures and quality standards.
• Maintain a professional, helpful, customer-focused approach in every interaction.

Kenntnisse

Thai language

Mandarin language

Khmer language

English communication

Reading and writing in own language

Ausbildung

High School diploma

Jobbeschreibung

About the role

Provide professional and efficient customer service to customers through appropriate communication channels while working remotely. Use your language skills to support customers in Thai, Cantonese, Vietnamese, or Khmer, while maintaining strong English communication skills.

Key responsibilities

• Provide professional and efficient customer service to customers through appropriate communication channels.
• Assist with customer inquiries, concerns, and service-related requests.
• Communicate effectively in Thai, Mandarin, or Khmer, while maintaining strong English communication skills.
• Follow company policies, procedures, and quality standards.
• Maintain a professional, helpful, and customer-focused approach in every interaction.

About you

• At least 18 years old
• At least a High School or Senior High School graduate
• Fluent in Thai, Mandarin, or Khmer language.
• Able to read and write in your respective language
• Good English communication and interaction skills
• BPO or customer service experience is an advantage, but not required
• Willing to work on shifting schedules
• Has a stable internet connection and a suitable Work-from-Home environment
• Motivated to build a career and grow professionally

Benefits

• ₱20,000 Sign-On Bonus
• Competitive basic pay
• Quarterly appraisals and monthly performance incentives
• Up to 30 days paid leave, with up to 21 days convertible to cash
• Non-taxable meal and transportation allowance
• Night differential
• Group life insurance
• Wellness programs
• Work-from-Home setup