Tenant Relations & Property Admin Assistant

Progressive Technology; San Fernando; Hybrid; PHP 180,000 - 300,000; Full time

Benefits offered by this job

Remote or hybrid options

Structured onboarding and training

Professional development opportunities

Insurance and benefits

Job summary

Progressive Technology is seeking a highly organized Property Management Assistant – Tenant Communication to support daily property management operations and maintain positive relationships with tenants, property owners, and service providers.

The role focuses on responding to tenant inquiries, coordinating maintenance, and maintaining records, with opportunities to grow in real estate operations and customer support.

Qualifications

• High school diploma or equivalent; further education in business, real estate, or office admin is an advantage.
• Strong written and verbal communication skills.
• Professional email and telephone etiquette.
• Good organizational and time-management abilities.
• Ability to handle tenant inquiries patiently and efficiently.
• Basic computer skills: email, word processing, spreadsheets, online tools.
• Willingness to learn property management software and internal systems.
• Ability to work independently and with a team.
• Previous property management experience is beneficial but not required.

Responsibilities

• Respond to tenant inquiries via email, phone, and messaging channels in a professional manner.
• Coordinate maintenance requests with managers and providers; track progress and status.
• Maintain tenant records, logs, and sensitive information securely.
• Assist with rent/lease related tasks, notices, and renewal reminders.
• Collaborate with managers, leasing teams, and contractors to ensure smooth operations.

Skills

Strong written and verbal comms

Professional email etiquette

Telephone etiquette

Organizational skills

Time management

Tenant inquiries handling

Basic computer skills

Learn property management software

Independent yet collaborative

Education

High school diploma or equivalent

Business admin / Real estate / Office administration (advantage)

Tools

Property management software

CRM or digital work-tracking systems

Job description

Progressive Technology is seeking a highly organized Property Management Assistant – Tenant Communication to support daily property management operations and maintain positive relationships with tenants, property owners, and service providers.

The role focuses on responding to tenant inquiries, coordinating maintenance, and maintaining records, with opportunities to grow in real estate operations and customer support.