Tenant Relations Assistant (Mactan)

Megaworld Corporation; Lapu-Lapu; On-site; PHP 223,000 - 391,000; Full time

Job summary

Megaworld Corporation in Lapu-Lapu City seeks a Tenant Relations Specialist to assist tenants with construction-related concerns and secure operational clearances within a property management setting.

You will coordinate with Engineering and Leasing teams, ensure compliance with house rules, and help tenants participate in sales, events, and campaigns, delivering proactive service and clear communication throughout the process.

Qualifications

• Bachelor's degree in related field.
• 1–3 years in tenant relations, customer service, property management, or related role.
• Excellent communication and interpersonal skills.

Responsibilities

• Assist tenants in resolving construction-related concerns with Engineering and Leasing.
• Facilitate processing of tenants' temporary and final clearances to operate.
• Ensure tenants' compliance with house rules and regulations.
• Coordinate with divisions to engage tenants in sales, events, and corporate activities.
• Perform other related duties as assigned.

Skills

Communication

Interpersonal skills

Organization

Proactivity

Cross-department coordination

Education

Bachelor's degree

Job description

About the role

This role assists tenants in resolving construction-related concerns and facilitates their operational clearances within a property management environment.

Key responsibilities

• Assists tenants in resolving construction-related concerns in coordination with the Engineering and Leasing Departments
• Facilitates and expedites the processing of tenants' temporary and final clearances to operate
• Ensures tenants' compliance with company house rules and regulations
• Coordinates with concerned divisions to ensure tenants' participation in sales, events, corporate activities, and thematic campaigns
• Performs other related duties as may be assigned

About you

• Bachelor's degree in any related field
• 1-3 years of experience in tenant relations, customer service, property management, or a related role
• Good communication and interpersonal skills
• Organized, proactive, and customer-oriented
• Able to coordinate effectively with different departments