Temporary Work From Home | Healthcare Account

Everise Philippines Ltd.; Quezon City; Remote; PHP 246,000 - 335,000; Full time

Benefits offered by this job

HMO from Day 1

Paid Training

Complete work equipment provided

Annual performance bonuses and Incenti

Life Insurance from Day 1

Leave Credits

Pre-employment medical exam

Supportive and fun working environment

Award-winning company

Job summary

Everise Philippines Ltd. is hiring Customer Service Representatives (Healthcare Account - Temp WFH) at Everise Araneta, Cubao in Quezon City. Join a people-first company and receive comprehensive training to handle inquiries, guide customers, and resolve issues on the first call.

No prior BPO experience is required for graduates; undergraduates or SHS/HS with 6 months BPO experience are welcome. You must be willing to work shifts and have an active Viber account.

Qualifications

• No BPO experience required for college graduates.
• For undergraduates or SHS/HS (old curriculum): at least 6 months of BPO experience.
• Good to excellent communication skills.

Responsibilities

• Answer inquiries and help customers solve their problems over the phone.
• Listen closely to understand customer needs and provide the best solutions in one call.
• Introduce new products and services to customers.
• Log and categorize call outcomes and create regular reports.
• Meet or exceed daily and weekly goals.

Skills

Communication skills

Willing to work shifts

Active Viber account

Education

No degree required

Job description

Looking to kickstart your career? Everise is hiring Customer Service Representatives (Healthcare Account - Temp WFH) at Everise Araneta, Cubao.

• 4F, Cyberpark Tower 1, Araneta, Quezon City
• Monday to Friday | 11:00 AM – 6:00 PM

Main Duties and Responsibilities

No experience? No worries! We will train you to:

• Answer inquiries and help customers solve their problems over the phone
• Listen closely to customers to understand their needs and provide the best solutions in one call
• Introduce exciting new products and services to customers
• Log and categorize call outcomes after each conversation and create regular summary reports
• Meet or exceed daily and weekly goals to help the team succeed

What We Offer:

• HMO from Day 1 + FREE dependent upon regularization (including common-law or same-sex partners)
• Paid Training (earn as you learn!)
• Complete work equipment provided
• Annual performance bonuses and incentives
• Life Insurance from Day 1
• Leave Credits convertible into cash
• Free-of-charge pre-employment medical exam
• A supportive and fun working environment
• Work with an award-winning, people-first company

Qualifications:

• No BPO Experience required for College Graduates!
• For Undergraduates or SHS/HS (old curriculum): at least 6 months of BPO Experience
• Good to excellent communication skills
• Willing to work on shifting schedules
• Comfortable with onsite set up
• Preferably residing in Quezon City, Pasig, Mandaluyong, Cainta, Taytay Antipolo and nearby cities
• Must have an active Viber account

Terms and conditions apply*