Workplace is a leading facilities management company in the UK, providing comprehensive services to enhance and maintain commercial spaces. We specialise in self-delivered commercial cleaning services while offering a full spectrum of facility support services through our trusted partnerships.
The Role
We are seeking a highly motivated and commercially minded telesales professional who can quickly build credibility with senior decision-makers, uncover business opportunities, and consistently generate qualified appointments. The ideal candidate will be confident handling objections, skilled at qualifying opportunities, and capable of working independently while contributing positively to a collaborative sales environment. This role requires someone who can combine strong research, prospecting, and communication skills to create meaningful business conversations and high-quality opportunities for the telesales team
Key Responsibilities
- Proactively identify and engage prospective clients through telephone, email, LinkedIn, and other approved outreach channels.
- Generate qualified appointments and sales opportunities for the wider sales team.
- Research target organisations and key decision-makers within relevant sectors.
- Build and manage a pipeline of prospects through consistent prospecting and follow-up activity.
- Qualify leads by understanding customer requirements, challenges, and business needs.
- Maintain accurate records of all communications, activities, and opportunities.
- Respond promptly to prospect enquiries and engagement activities.
- Work closely with the Sales Director and Business Development Managers to progress opportunities.
- Achieve individual and team performance targets.#
- Contribute ideas and best practice to improve prospecting, lead generation, and sales performance.
About You
- Minimum 4 years' experience in telesales, lead generation, business development, or outbound sales.
- Proven success in appointment setting and generating qualified sales opportunities.
- Strong communication, objection-handling, and relationship-building skills.
- Experience using CRM and sales engagement platforms.
- Strong prospecting, research, and lead qualification capabilities.
- Commercially aware, organised, and able to work independently.
- Excellent written and verbal English skills.
- Experience within professional services, facilities management, compliance, training, or other B2B sectors.
- Knowledge of LinkedIn prospecting and social selling.
What We're Looking For
- An experienced appointment setter with a proven track record of generating high-quality opportunities.
- Self-sufficient and able to hit the ground running with minimal training.
- Skilled at qualifying leads and identifying genuine business opportunities.Confident engaging senior decision-makers and handling objections.
- Commercially minded, proactive, and results-driven.
- Focused on quality outcomes, not just activity levels.
- Organised, accountable, and capable of managing their own pipeline effectively.
- A positive team player who contributes ideas and best practice.
Why Join Us?
- Performance-based incentives
- Ongoing training and development
- Career progression opportunities
- Supportive and collaborative team environment
- Opportunity to contribute directly to business growth
Workplace is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We are committed to building a diverse and inclusive workplace where everyone can thrive and succeed.