Telesales Agent

Metro jobs and Payment Solutions Inc.; Batangas City; On-site; PHP 167,000 - 279,000; Full time

Benefits offered by this job

Incentives

Performance Bonus

Job Training

Birthday Leave

Maternity & Paternity Leave

Paid Holidays

Health Insurance

Wellness

Job summary

A leading sales firm is looking for a Sales Representative based in Batangas City. The role involves making outbound sales calls, engaging customers, and assisting with order processing. Ideal candidates will have excellent communication skills and a goal-oriented mindset, with a focus on customer service. Previous sales experience is preferred but not required. The position offers opportunities for professional development and performance bonuses.

Qualifications

• Previous experience in a sales or telemarketing role is preferred but not mandatory.
• Strong customer service skills with a positive and professional attitude.
• Ability to adapt to changes in products, services, and sales techniques.
• Goal-Oriented: Ability to work in a target-driven environment and meet performance metrics.
• Adaptability: Ability to adapt to changes in products, services, and sales techniques.
• Language Proficiency: Proficiency in English and Tagalog is preferred.

Responsibilities

• Make outbound calls to potential and existing customers to promote products.
• Engage customers in meaningful conversations to tailor sales pitches.
• Assist customers in placing orders directly over the phone.
• Order Processing: Assist customers in placing orders directly over the phone, ensuring accuracy and efficiency.
• Follow-Up: Send follow-up SMS messages to customers, reminding them about promotions or prompting them to place orders.
• Customer Relationship Management: Build and maintain positive relationships with customers to encourage repeat business.
• Sales Targets: Meet or exceed daily, weekly, and monthly sales targets as set by the sales manager.
• Feedback Collection: Gather and report customer feedback to improve products, services, and sales strategies.
• Documentation: Maintain accurate records of customer interactions and transactions.
• Team Collaboration: Work closely with other team members, commercialization team, to align on goals and strategies.

Skills

Excellent verbal communication skills

Persuasive ability

Active listening

Basic computer skills

Follow-up

CRM

Sales targets

Feedback collection

Documentation

Team collaboration

Verbal communication

Persuasion

Active listening

Basic computer skills

Language: English & Tagalog

Job description

Employee Recognition and Rewards

Incentives, Performance Bonus

Government Mandated Benefits

Insurance Health & Wellness

Professional Development

Job Training

Birthday Leave, Maternity & Paternity Leave, Paid Holidays

KEY RESPONSIBILITIES:

• Outbound Sales Calls: Make outbound calls to potential and existing customers to promote products, services, and special offers.
• Customer Engagement: Engage customers in meaningful conversations to understand their needs and tailor sales pitches accordingly.
• Product Knowledge: Maintain a strong understanding of the products and services being offered, including any ongoing promotions or discounts.
• Order Processing: Assist customers in placing orders directly over the phone, ensuring accuracy and efficiency.
• Follow-Up: Send follow-up SMS messages to customers, reminding them about promotions or prompting them to place orders.
• Customer Relationship Management: Build and maintain positive relationships with customers to encourage repeat business.
• Sales Targets: Meet or exceed daily, weekly, and monthly sales targets as set by the sales manager.
• Feedback Collection: Gather and report customer feedback to improve products, services, and sales strategies.
• Documentation: Maintain accurate records of customer interactions and transactions.
• Team Collaboration: Work closely with other team members, commercialization team, to align on goals and strategies.

QUALIFICATION:

• Experience: Previous experience in a sales or telemarketing role is preferred but not mandatory.
• Skills: Excellent verbal communication skills, persuasive ability, active listening, and basic computer skills.
• Customer Focused: Strong customer service skills with a positive and professional attitude.
• Goal-Oriented: Ability to work in a target-driven environment and meet performance metrics.
• Adaptability: Ability to adapt to changes in products, services, and sales techniques.
• Language Proficiency: Proficiency in English and Tagalog is preferred.

Rhenish Ubaldo

HR Officer Metro jobs and Payment Solutions Inc.