Telesales

DynamIQ Enterprise Solutions; Quezon City; On-site; PHP 223,000 - 357,000; Full time

Job summary

DynamIQ Enterprise Solutions in Quezon City, Philippines, seeks a driven Telesales Specialist to contact potential clients, introduce SAP Business One, and qualify needs. You will work onsite and engage prospects with persuasive language to reach targets.

Responsibilities include maintaining records, understanding client requirements, and presenting value propositions, while delivering excellent customer service and meeting weekly and monthly sales goals.

Qualifications

• Bachelor's/College degree is required.
• Experience in customer service or telemarketing is an advantage.
• Willing to work onsite.
• Strong sales techniques and persuasive language usage.

Responsibilities

• Conduct calls to potential clients and introduce the products and services.
• Understand customer needs and respond to inquiries about the products.
• Meet or exceed weekly and monthly telesales goals.
• Maintain detailed records of calls and follow-ups.
• Accurately document customers' information (company, industry, contacts).
• Explain how SAP Business One can add value to organizations.
• Provide excellent customer service and ensure a positive client experience.

Skills

Excellent communication

Interpersonal skills

Persuasive sales techniques

Education

Bachelor's/College degree

Tools

SAP Business One

ERP systems

Job description

Key responsibilities

• Conduct calls to potential clients and introduce the products and services to them
• Ask relevant questions to understand the customer's needs and respond to customer inquiries regarding the products
• Work with team members to meet sales and performance goals
• Meet or exceed projected weekly and monthly Telesales goals
• Maintain detailed records of outgoing and incoming calls as well as follow-up information and outcomes
• Accurately document the customers' personal information, including company name, industry, contact person, phone number, address, and other information
• Persuasively engage the customer in conversation to explain how SAP Business One can add value to their organization
• Provide excellent customer service and ensure a positive experience for clients

Qualifications

• Candidate must possess at least a Bachelor's/College degree
• Experience in customer service or telemarketing is an advantage
• Able to accept constructive criticism and continually improve sales techniques
• Ability to promote products or services using persuasive language techniques
• Excellent communication and interpersonal skills
• Knowledge of SAP Business One and other ERP systems is an advantage
• Must be willing to work ONSITE