Telesales Agent

Topbet Tech Corp.; Metro Manila; On-site; PHP 180,000 - 360,000; Full time

Job summary

Topbet Tech Corp. in Metro Manila is seeking a Sales Representative to handle outbound and inbound calls, qualify leads, and guide prospects through the sales process while building rapport and presenting product benefits.

You will collaborate with the team to meet daily, monthly, and quarterly targets and maintain accurate CRM records. The role requires strong communication, ability to work under pressure, and a customer-service oriented attitude, plus proficiency with call center software to

Qualifications

• Excellent verbal communication and listening skills.
• Ability to meet sales targets under pressure.
• Customer-service oriented with professional demeanor.

Responsibilities

• Outbound and inbound calling to pitch products or respond to campaigns.
• Sales generation by guiding prospects through the sales process.
• Lead management: generate, qualify, and hand off hot leads when needed.
• Customer engagement: build rapport and understand customer needs.
• Product knowledge: stay up-to-date on features and benefits.
• Record keeping: maintain accurate customer information in CRM.
• Achieving targets: meet daily, monthly, or quarterly quotas.

Skills

Communication

Persuasion

Target driven

Customer service

CRM proficiency

Detail oriented

Phone professionalism

Tools

Call center software

CRM systems

Job description

Core responsibilities

• Outbound and inbound calling:Contacting potential customers to pitch products and services, or answering calls from customers responding to marketing campaigns.
• Sales generation:Persuading customers to buy products or services, and guiding prospects through the sales process.
• Lead management:Generating new leads, qualifying them, and sometimes handing off hot leads to a field sales team.
• Customer engagement:Building rapport with customers by understanding their needs and providing information and support.
• Product knowledge:Staying up-to-date on product features and benefits to answer questions and make recommendations.
• Record keeping:Maintaining accurate customer information and sales activity logs in a database or CRM system.
• Achieving targets:Meeting or exceeding daily, monthly, or quarterly sales quotas.

Required skills

• Strong communication and persuasion skills
• Ability to work under pressure and meet targets
• Customer-service oriented attitude
• Proficiency with call center software and CRM systems
• Attention to detail for record-keeping
• Ability to remain professional on the phone