Telesales

DynamIQ Enterprise Solution Inc.; Philippines; On-site; PHP 335,000 - 558,000; Full time

Job summary

DynamIQ Enterprise Solution Inc. is seeking an motivated telesales professional to reach potential clients and present SAP Business One solutions. You will ask questions to understand client needs, respond to inquiries, and document interactions to drive sales performance.

The role emphasizes persuasive communication and customer service excellence while working onsite in the Philippines, with the goal of surpassing weekly and monthly targets.

Qualifications

• Experience in customer service or telemarketing is required.
• Excellent communication and interpersonal skills are essential.
• Ability to promote products or services using persuasive language techniques.
• Willingness to work onsite.

Responsibilities

• Conduct calls to potential clients and introduce products and services.
• Ask relevant questions to understand customer needs and respond to inquiries.
• Meet or exceed weekly and monthly telesales goals.
• Maintain detailed records of calls and follow-up information.

Skills

Customer service

Telemarketing

Communication skills

Persuasive language

Education

Bachelor's/College degree

Tools

SAP Business One

Job description

Key responsibilities

• Conduct calls to potential clients and introduce the products and services to them
• Ask relevant questions to understand the customer's needs and respond to customer inquiries regarding the products
• Work with team members to meet sales and performance goals
• Meet or exceed projected weekly and monthly Telesales goals
• Maintain detailed records of outgoing and incoming calls as well as follow-up information and outcomes
• Accurately document the customers' personal information including company name, industry, contact person, phone number, address, and other information
• Persuasively engage the customer in conversation to explain how SAP Business One can add value to their organization
• Provide excellent customer service and ensure a positive experience for clients

Qualifications

• Candidate must possess at least a Bachelor's/College degree
• Has an experience in customer service or telemarketing
• Able to accept constructive criticism and continually improve sales techniques
• Ability to promote products or services using persuasive language techniques
• Excellent communication and interpersonal skills
• Knowledge of SAP Business One and other ERP systems is an advantage
• Must be willing to work ONSITE