Telesales

talentsource; Makati; On-site; PHP 250,000 - 350,000; Full time

Job summary

TalentSource is hiring for a Telesales position in the Philippines. The role involves making outbound calls to promote and sell products, maintaining CRM records, and achieving sales targets. Strong English and Filipino communication is required, with CRM proficiency and teamwork skills emphasized.

Essential qualifications include a high school diploma (business degree preferred) and the ability to work independently. Prior telesales or customer service experience is a plus.

Qualifications

• High school diploma or equivalent; a degree in business or related field is a plus.
• Excellent verbal communication skills in English and Filipino.
• Proficiency in using computer systems and CRM software.
• Strong listening and negotiation skills.
• Ability to work independently and as part of a team.

Responsibilities

• Make outbound calls to promote and sell products and services.
• Develop thorough product knowledge to address inquiries and provide relevant information.
• Maintain accurate CRM records of interactions, sales, and feedback.
• Achieve and exceed monthly sales targets and KPIs.
• Build and maintain relationships with customers to encourage repeat business.
• Collaborate with the sales team to identify new markets and opportunities.
• Stay updated on market trends and competitor offerings to position products.
• Provide exceptional customer service, addressing issues promptly and professionally.

Skills

English communication

Filipino communication

Education

High school diploma

Business-related degree (preferred)

Tools

CRM software

Computer systems

Job description

Job Description: Telesales

Position Title: Telesales

Number of Openings: 10

Job Responsibilities:

• Make outbound calls to potential and existing customers to promote and sell products and services.
• Develop a thorough understanding of our product offerings to effectively address customer inquiries and provide relevant information.
• Maintain accurate records of customer interactions, sales, and feedback utilizing our CRM system.
• Achieve and exceed monthly sales targets and key performance indicators (KPIs).
• Build and maintain strong relationships with customers to encourage repeat business.
• Collaborate with the sales team to identify new markets and business opportunities.
• Stay updated on market trends and competitor offerings to effectively position our products.
• Provide exceptional customer service, addressing any issues or concerns promptly and professionally.

Essential Qualifications:

• High school diploma or equivalent; a degree in business or related field is a plus.
• Excellent verbal communication skills in English and Filipino.
• Proficiency in using computer systems and CRM software.
• Strong listening and negotiation skills.
• Ability to work independently and as part of a team.

Desired Experience:

• Prior experience in sales or customer service, particularly in a telesales environment, is preferred.
• Familiarity with telemarketing techniques and sales strategies.
• Experience in handling objections and closing sales.
• Background in a similar industry can be an advantage.