Telesales

Surebright Manufacturing Industries Incorporated; Minglanilla; On-site; PHP 167,000 - 301,000; Full time

Job summary

Surebright Manufacturing Industries Incorporated is seeking a Telesales representative in the Cebu/Minglanilla area. The role involves contacting customers by phone to promote products, generate sales, and maintain relationships.

Responsibilities include making outbound calls, presenting products, closing sales, and coordinating with logistics for orders. Strong communication in English and Filipino is essential, with a target-driven mindset and good time management.

Qualifications

• Graduate of Business Administration, Marketing, Communications, or related course (preferred).
• 1–2 years telesales, sales or customer service experience preferred; fresh grads with strong communication may be considered.
• Strong communication and customer service skills required.

Responsibilities

• Make outbound calls to potential and existing customers.
• Present, promote, and explain products clearly and confidently.
• Close sales and meet daily/weekly/monthly targets.
• Maintain accurate records of calls, customer details, and orders.
• Build and maintain positive customer relationships.
• Respond to client inquiries and handle objections professionally.
• Coordinate with operations/logistics for order processing and delivery follow-ups.
• Prepare simple sales reports and updates for managers.
• Conduct follow-ups on pending quotations or repeat orders.

Skills

Verbal communication

Basic computer skills

Sales mindset

Negotiation skills

Handle rejection

Time management

Education

BA/related degree

Job description

About the role

A Telesales representative is responsible for contacting potential and existing customers by phone to promote products, generate sales, and maintain strong customer relationships.

Key responsibilities

• Make outbound calls to potential and existing customers

• Present, promote, and explain products clearly and confidently

• Close sales and meet daily/weekly/monthly targets

• Maintain accurate records of calls, customer details, and orders

• Build and maintain positive customer relationships

• Respond to client inquiries and handle objections professionally

• Coordinate with operations/logistics for order processing and delivery follow-ups

• Prepare simple sales reports and updates for managers

• Conduct follow-ups on pending quotations or repeat orders

Qualification

Educational Background

• Graduate of Business Administration, Marketing, Communications, or any related course (preferred but not always required)

Work Experience

• At least 1 to 2 years experience in telesales, sales, or customer service (preferred)

• Fresh graduates with strong communication skills may also be considered
  

Skills Required

• Strong verbal communication skills (English & Filipino; Cebuano is a plus)

• Basic computer skills (Excel, email, CRM or sales tracking tools)

• Sales-driven and target-oriented mindset

• Good negotiation and persuasion skills

• Ability to handle rejection and remain professional

• Good time management and organization