Telesales Agent

Kidd Code; Navotas; On-site; PHP 223,200 - 334,800; Full time

Job summary

A customer service company in Metro Manila seeks individuals for outbound and inbound calling roles to promote products and services. Responsibilities include providing top-notch customer service, managing customer interactions through CRM tools, and collaborating with team members to enhance sales initiatives. Ideal candidates should have a high school diploma and strong communication skills, with fresh graduates encouraged to apply. This role offers a great opportunity to start your career in a supportive environment.

Qualifications

• Fresh graduates encouraged to apply.
• 0–2 years of experience preferred.

Responsibilities

• Engage with customers through calls to promote products.
• Provide exceptional customer service and support.
• Utilize CRM software to manage interactions.

Skills

Strong verbal communication in English

Proficient in CRM tools including Salesforce

Strong analytical skills

Education

High School Diploma or equivalent

Tools

Salesforce

Job description

Description

• Engage with potential customers through outbound and inbound calls to promote and sell products and services.
• Provide exceptional customer service by answering inquiries and addressing customer concerns.
• Utilize CRM software to manage customer interactions and track sales progress.
• Collaborate with team members to strategize on improving sales and achieving targets.
• Conduct cold calls and follow up with leads to generate new business opportunities.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years (Fresh Graduates encouraged to apply)
• Skills and Competencies: Strong verbal communication in English
• Skills and Competencies: Proficient in Customer Relationship Management (CRM) tools including Salesforce
• Qualities and Traits: Strong analytical skills and ability to work collaboratively in a team
• Responsibilities and Duties: Ability to handle objections and answer all inquiries effectively