Telecom Disconnect & Provisioning Specialist

AireSpring, Inc.; Pasig; On-site; PHP 360,000 - 600,000; Full time

Job summary

Spectrotel and AireSpring seek a detail-oriented Disco Provisioner to join our Service Delivery team. This role ensures accurate and timely provisioning of disconnect orders with multiple carriers, reviews invoices, and flags incomplete requests for dispute.

The ideal candidate has telecom provisioning experience, strong organizational and English communication skills, and a commitment to data security and compliance.

Qualifications

• 2+ years of experience in telecom provisioning or network operations.
• Familiarity with different carrier disconnect platforms and telecom infrastructure.
• Strong analytical skills.

Responsibilities

• Submit disconnect requests on multiple platforms with different carriers for varies services and technologies.
• Coordinate with internal teams (engineering, customer support, and project management) to ensure seamless disconnection of services.
• Maintain accurate records of provisioning activities in accordance with company policies.
• Monitor disconnect provisioning queues and resolve issues related to service disconnection.
• Participate in audits.
• Identify and escalated provisioning anomalies or concerns promptly.
• Continuously improve provisioning workflows and contribute to automation initiatives.
• Responsible for restoring service if needed

Skills

Telecom provisioning

Carrier platforms

Analytical skills

Job description

Spectrotel and AireSpring seek a detail-oriented Disco Provisioner to join our Service Delivery team. This role ensures accurate and timely provisioning of disconnect orders with multiple carriers, reviews invoices, and flags incomplete requests for dispute.

The ideal candidate has telecom provisioning experience, strong organizational and English communication skills, and a commitment to data security and compliance.