Telecom Circuit Provisioning Specialist (Carrier Liaison)

AireSpring, Inc.; Pasig; Presencial; PHP 510 000 - 573 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Vacation Leave (Pro-rata)

Sick Leave (Pro-rata)

HMO Benefit (100% premium borne by the

HMO Dependent coverage: 80/20 after 6m

Attendance Bonus PHP 3,500/month

Travel Assistance Php1200

Free Parking

Resumo da oferta

Spectrotel and AireSpring seek a Circuit Provisioner to manage the entire order lifecycle for telecom services. You’ll validate specs, document and process orders, and coordinate with Carriers to turn up services on time.

You’ll track milestones, issue orders for bandwidth (Broadband, T1, EOC, FastE & GigE), escalate where needed, and keep Project Coordinators apprised of progress and issues.

Qualificações

• Working understanding of telecommunications services and concepts (including: POTS, T1, PRI, VoIP, SIP).
• Able to work off hours if required.
• Ability to work in a collaborative team environment.
• Good written and oral communication skills.
• Clear and effective communication with peers, customers, and management in a team environment.
• Satisfactory skills with documentation, reporting and knowledge transfer.
• Ability to research and effective organizational skills.

Responsabilidades

• Manage the order process, validate specs, document and process orders.
• Provision orders to provide high-end telecom services.
• Place orders via multiple Carrier systems, coordinating new service delivery and turn up with Carriers.
• Track delivery milestone dates, manage, analyze and resolve order issues.
• Coordinate with Carriers to obtain DLR and FOC for orders.
• Weekly conference calls with Carriers.
• Issue orders for different bandwidth types of circuits to various Carriers (Broadband, T1, EOC, FastE & GigE).
• Follow up to get confirmation and completion of orders.
• Deal with Carriers for escalation to meet the SLA.
• Work with Carrier Project Managers if there is a construction job or escalation required to provide the facilities and deliver the circuits on time.
• Coordinating service installations and activations, and working with Carriers and Project Coordinators to ensure successful service installations.
• Function as the first point of contact for provisioning issues with Carriers.

Conhecimentos

Telecom knowledge

Team player

Communication

Documentation

Research ability

Descrição da oferta de emprego

Spectrotel and AireSpring seek a Circuit Provisioner to manage the entire order lifecycle for telecom services. You’ll validate specs, document and process orders, and coordinate with Carriers to turn up services on time.

You’ll track milestones, issue orders for bandwidth (Broadband, T1, EOC, FastE & GigE), escalate where needed, and keep Project Coordinators apprised of progress and issues.