US Telecom Analyst| Full-Time| Fully Remote

Websites By Wade; Manila; Remote; PHP 670,000 - 1,116,000; Full time

Job summary

Websites By Wade in Manila is seeking a Telecom Analyst to review orders, billing, and service records, ensuring accuracy and supporting operational efficiency. You will analyze invoices and orders, validate provisioning and service changes, identify billing discrepancies, and coordinate with US telecom carriers and internal teams to drive process improvements.

Candidates should have at least 4 years of experience in US telecom accounts, strong analytical skills, and excellent English

Qualifications

• At least 4 years of experience in telecom accounts or operations.
• Experience with billing, provisioning, order management or telecom operations is preferred.
• Strong analytical and problem-solving skills; excellent English communication.

Responsibilities

• Analyze telecom orders, invoices, and service records.
• Validate provisioning, disconnections, and service changes.
• Identify billing discrepancies and recommend corrections.
• Coordinate with US telecom carriers and internal teams.
• Maintain reports and support process improvements.

Skills

Analytical skills

Billing & provisioning

Communication in English

Telecom operations

Job description

About the role

The Telecom Analyst is responsible for reviewing telecom orders, billing, and service records to ensure accuracy, resolve discrepancies, and support operational efficiency.

Key responsibilities

• Analyze telecom orders, invoices, and service records
• Validate provisioning, disconnections, and service changes
• Identify billing discrepancies and recommend corrections
• Coordinate with US telecom carriers and internal teams
• Maintain reports and support process improvements

About you

• At least 4 years of experience in US Telecom accounts (e.g., AT&T, Verizon, Comcast, Spectrum)
• Background in billing, provisioning, order management, or telecom operations
• Strong analytical and problem-solving skills
• Excellent English communication skills