Telecollector

Asia Peopleworks Inc.; Makati; Hybrid; PHP 334,800 - 558,000; Full time

Benefits offered by this job

One-day work from home setup

Job summary

A leading business services firm is seeking a professional for a hybrid role based in Makati. The candidate will coordinate with customers via phone, maintain written records of outstanding invoices, and update customer details. Required qualifications include a degree in any business course and at least one year of related experience in Collections. The office will temporarily be in Alabang until June 2026, offering a one-day work-from-home setup.

Qualifications

• At least one year of related work experience in Collection.
• Willing to work in Alabang until June 2026.
• Ability to adapt to a hybrid work setup.

Responsibilities

• Coordinate with customers via telephone.
• Provide written records of outstanding invoices.
• Update customer contact details and collection logs.

Skills

Communication with customers

Record keeping

Customer dispute resolution

Education

Graduate of any business course

Job description

Job Description

Hybrid - Makati 1-3 Yrs Exp Bachelor Full-time

• Coordinate with customer via telephone
• Provide a written record of the status of the outstanding invoices for the assigned clients.
• Update of customers’ address/contact details on collection pick‑up and billing submission.
• Collection follow up.
• Access and update JSEC AR Ageing Tracker for confirmed collections.
• Coordinate customer disputes to JSEC Credit and Control Team.
• Update daily call logs.
• Serve as admin support to JSEC Credit and Control Team during collection calls off peak days – tasks include but not limited to scanning and filing.

Job Qualifications

• Graduate of any business course
• At least two 1 year of related work experience in Collection (will support the Credit Analyst)
• Willing to work in Alabang until June 2026 and the office will relocate permanently in Paseo De Roxas, Makati
• With one day work from home setup