Telco & Financial Associate. Amazing Salary.

Recruitify_HR; Pasay; On-site; PHP 279,000 - 446,000; Full time

Job summary

Recruitify_HR is seeking a Customer Support Associate in Pasay to assist clients with telecommunications and financial services. You will handle inquiries by phone and email, analyze needs, and recommend appropriate solutions to ensure high-quality service.

The ideal candidate has 1–3 years of relevant experience, strong communication and interpersonal skills, and proficiency in Microsoft Office. You will maintain accurate records, collaborate with internal teams, and contribute to a positive,

Qualifications

• Diploma in Business Administration or Finance (or related field).
• 1–3 years of relevant experience.
• Strong communication and interpersonal skills.
• Proficient in Microsoft Office Suite.
• Detail-oriented and customer-focused.
• Ability to work independently and in a team environment.

Responsibilities

• Assist clients in understanding and utilizing telecommunications and financial services.
• Manage customer inquiries and provide excellent support via phone and email.
• Analyze client needs and recommend appropriate solutions.
• Collaborate with internal teams to ensure seamless service delivery.
• Maintain accurate records of customer interactions and transactions.

Skills

Strong communication

Interpersonal skills

Detail-oriented

Customer-focused

Education

Diploma in Business Administration

Diploma in Finance

Tools

Microsoft Office Suite

Job description

Description

• Assist clients in understanding and utilizing telecommunications and financial services.


• Manage customer inquiries and provide excellent support via phone and email.


• Analyze client needs and recommend appropriate solutions.


• Collaborate with internal teams to ensure seamless service delivery.


• Maintain accurate records of customer interactions and transactions.

Requirements

• Educational Qualifications: Diploma in Business Administration, Finance or a related field


• Experience Level: 1–3 years of relevant experience


• Skills and Competencies: Strong communication and interpersonal skills


• Skills and Competencies: Proficient in Microsoft Office Suite


• Qualities and Traits: Detail-oriented and customer-focused


• Responsibilities and Duties: Ability to work independently and in a team environment