Telco & Financial Associate. Amazing Salary.

Recruitify_HR; Mandaluyong; On-site; PHP 180,000 - 240,000; Full time

Job summary

Recruitify_HR is seeking a customer support specialist in Metro Manila to assist clients with telecommunications and financial services, handling inquiries by phone and email to ensure high-quality service.

The role involves analyzing client needs, recommending solutions, collaborating with internal teams, and maintaining accurate records of interactions. Ideal candidates have 1–3 years’ experience and a diploma in business administration, finance, or a related field.

Qualifications

• Diploma in Business Administration, Finance or related field.
• 1–3 years of relevant experience.
• Proficient in Microsoft Office Suite.
• Strong communication and interpersonal skills.
• Detail-oriented and customer-focused.
• Ability to work independently and in a team environment.

Responsibilities

• Assist clients in understanding and utilizing telecommunications and financial services.
• Manage customer inquiries and provide excellent support via phone and email.
• Analyze client needs and recommend appropriate solutions.
• Collaborate with internal teams to ensure seamless service delivery.
• Maintain accurate records of customer interactions and transactions.

Skills

Communication

Interpersonal Skills

Education

Diploma in Business Administration or Finance

Tools

Microsoft Office Suite

Job description

• Assist clients in understanding and utilizing telecommunications and financial services.
• Manage customer inquiries and provide excellent support via phone and email.
• Analyze client needs and recommend appropriate solutions.
• Collaborate with internal teams to ensure seamless service delivery.
• Maintain accurate records of customer interactions and transactions.

Description

• Assist clients in understanding and utilizing telecommunications and financial services.
• Manage customer inquiries and provide excellent support via phone and email.
• Analyze client needs and recommend appropriate solutions.
• Collaborate with internal teams to ensure seamless service delivery.
• Maintain accurate records of customer interactions and transactions.

Requirements

• Educational Qualifications: Diploma in Business Administration, Finance or a related field
• Experience Level: 1–3 years of relevant experience
• Skills and Competencies: Strong communication and interpersonal skills
• Skills and Competencies: Proficient in Microsoft Office Suite
• Qualities and Traits: Detail-oriented and customer-focused
• Responsibilities and Duties: Ability to work independently and in a team environment