Telco & Financial Associate. Amazing Salary.

Recruitify_HR; Pasig; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Equity Incentive Plan

Performance Bonus

Annual Company Trip

Free Meals

Sleeping Quarters

HMO

Job summary

A recruitment firm is seeking an experienced customer service representative to assist clients with inquiries and manage accounts. Ideal candidates should have a Diploma in Business Administration and 1-3 years of experience. Responsibilities include collaborating with teams to improve customer experience and analyzing customer data. The role is primarily office-based with opportunities for remote work. Various perks such as free meals and annual trips are offered.

Qualifications

• 1-3 years of experience in customer service or a relevant field.
• Ability to work in a fast-paced environment.

Responsibilities

• Assist customers with inquiries related to telecommunications and financial services.
• Manage client accounts and transactions smoothly.
• Collaborate with internal teams for seamless customer experience.
• Analyze customer data to recommend solutions.
• Maintain accurate records of customer interactions.

Skills

Strong communication skills

Interpersonal skills

Detail-oriented

Customer-focused mindset

Education

Diploma in Business Administration or related field

Job description

On-site - Pasig 1-3 Yrs Exp Diploma Full-time

Job Description

Employee Recognition and Rewards

Equity Incentive Plan, Performance Bonus, Incentives

Insurance Health & Wellness

HMO

Annual Company Trip, Free Meals, Sleeping Quarters

Description

• Assist customers with inquiries related to telecommunications and financial services.
• Provide support in the management of client accounts and transactions.
• Collaborate with internal teams to ensure a seamless customer experience.
• Analyze customer data to identify trends and recommend solutions.
• Maintain accurate records of customer interactions and transactions.

Requirements

• Educational Qualifications: Diploma in Business Administration or a related field
• Experience Level: 1-3 years
• Skills and Competencies: Strong communication and interpersonal skills
• Qualities and Traits: Detail-oriented with a customer-focused mindset
• Responsibilities and Duties: Ability to work in a fast-paced environment
• Working Conditions: Office-based with potential for remote work

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