Telco & Financial Services Associate – Customer Care

Recruitify_HR; Pasig; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Equity Incentive Plan

Performance Bonus

Annual Company Trip

Free Meals

Sleeping Quarters

HMO

Job summary

A recruitment firm is seeking an experienced customer service representative to assist clients with inquiries and manage accounts. Ideal candidates should have a Diploma in Business Administration and 1-3 years of experience. Responsibilities include collaborating with teams to improve customer experience and analyzing customer data. The role is primarily office-based with opportunities for remote work. Various perks such as free meals and annual trips are offered.

Qualifications

• 1-3 years of experience in customer service or a relevant field.
• Ability to work in a fast-paced environment.

Responsibilities

• Assist customers with inquiries related to telecommunications and financial services.
• Manage client accounts and transactions smoothly.
• Collaborate with internal teams for seamless customer experience.
• Analyze customer data to recommend solutions.
• Maintain accurate records of customer interactions.

Skills

Strong communication skills

Interpersonal skills

Detail-oriented

Customer-focused mindset

Education

Diploma in Business Administration or related field

Job description

A recruitment firm is seeking an experienced customer service representative to assist clients with inquiries and manage accounts. Ideal candidates should have a Diploma in Business Administration and 1-3 years of experience. Responsibilities include collaborating with teams to improve customer experience and analyzing customer data. The role is primarily office-based with opportunities for remote work. Various perks such as free meals and annual trips are offered.